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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Swati B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome analytic product so happy to use it

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

this was the first product of its kind rest copied it, also Google offer free certification and lot of learning modules online

What is your favorite aspect of this product?

Google Trust , add on features and linkage to Google suite

What do you dislike most about this product?

it is good product nothing as such to dislike

What recommendations would you give to someone considering this product?

Go for it- get trained through easily available google learning module. get certification and get most of your data- visualize data to make more sense

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Aakanksha D.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Free Tool for Analysts out there!

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Direct integration with Search Console provides insights into organic search performance. While there are other analytics tools like Adobe Analytics, Mixpanel, and Matomo, Google Analytics stands out due to its extensive integration capabilities, user-friendly interface, and the broad system of Google products.

What is your favorite aspect of this product?

My favorite aspect of Google Analytics is its seamless integration with other Google services like Google Ads, Google Search Console, and Google Tag Manager.

What do you dislike most about this product?

What I dislike most is its complexity for beginners as it can be overwhelming for new users to navigate since it has a huge learning curve

What recommendations would you give to someone considering this product?

Begin with the free tier of Google Analytics to familiarize yourself with its features and capabilities before considering an upgrade to GA 360 or other premium options. Also invest your time in training.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Saves Time

Riley S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Not the easiest to use at first, but great!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics is the main program for all companies out there for a reason. It tells you everything you need to know when it comes to getting a bigger picture of how your business is doing. As a Content and Editorial Manager, I love being able to see a screenshot of how our audience is interacting with our content, how they're finding us, and more. It's all in one easily-accessible place, making my job extremely easy (once you get the hang of it!)

What is your favorite aspect of this product?

I love that it's easy to get all of the data that I need in one place and I don't have to go searching high and low

What do you dislike most about this product?

I've found that since Google Analytics made the switch to GA4, there's a much bigger learning curve. However, once you do get used to it, it's a great tool to use

What recommendations would you give to someone considering this product?

Take the time to learn the software. It may require some time to get comfortable with it, but it will become second nature

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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