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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Rimsha K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

I understand web and mobile traffic better.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics data metrics covers a vast area of user interaction with our web and mobile platform , such as multi-channel attributions, audience segmentation, traffic reporting and traffic source tracking, funnel analysis, etc While close substitute solutions provides specific metrics, none is currently able to provide metrics as vast as what Google analytics provides . Asides the above, Google analytics is deeply integrated with Google's ecosystem by integrating with other Google solution like Google search and Google ads. Enabling a more advanced visibility into cross channel conversion tracking and search performance.

What is your favorite aspect of this product?

Analytics built-in automation, I love this part of Google analytics and it is currently my favorite, I have leveraged on Google analytics (GA) machine learning models to analyze critical data generated off the end-users interaction with my company's product website and mobile app. By using GA's in-built machine learning models, it is a lot straightforward to predict the behavior and future actions of our website and mobile application users with less manual effort.

What do you dislike most about this product?

Although I do get spoilt for choice when I use Google analytics for tracking website and mobile application data, I was overwhelmed in the first few months of using this software solution. This complexity was as a result of the amount of features and settings available on Google analytics, is the major con I can associate with this product. Good training within organizations and even dedicated access to Google analytics support materials help to alleviate the above potential 'con' of this product.

What recommendations would you give to someone considering this product?

I recommend Google analytics.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Simran S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Best in business

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It was easy to use and the greatest analytics platform.

What is your favorite aspect of this product?

Setup simplicity. creation of insights. Without charge. Current traffic data

What do you dislike most about this product?

Poor customer support, but it worked.

What recommendations would you give to someone considering this product?

I can accomplish much for my business. Built-in reports let me verify crucial metrics.

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Fair

Rahul y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Analytics with simple setup.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Visualization tools Deep user behavior insights assist decision-making.

What is your favorite aspect of this product?

Best feature is that we can track every aspect of your website's performance and benefits without scripting.

What do you dislike most about this product?

Your data just covers the user's region. Raw data lacking. No client service.

What recommendations would you give to someone considering this product?

It was easy to use and the greatest analytics platform.

Pros

  • Helps Innovate
  • Unique Features
  • Saves Time
  • Respectful

Cons

  • Less Reliable
  • Less Caring
  • Less Transparent

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