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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best in class for analytics. Can’t trust any other

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Best features, easy to understand. Very detailed analytics.

What is your favorite aspect of this product?

Detailed analytics

What do you dislike most about this product?

Integration is a little difficult

What recommendations would you give to someone considering this product?

Best option in market, nothing can beat google analytics. Absolutely the best in every terms

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Caring

Akash A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to implement and good training material

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Easy integration with other Google Prodcuts

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Nothing at this point of time

What recommendations would you give to someone considering this product?

Please do enough research of your current ecosystem before taking any analytics product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marjan H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing analytical tool for my business.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

What I appreciate most about Google Analytics is its extensive reporting features. It gives me precise information about my website, including visitor demographics, traffic sources, and user behavior. Its dashboard is simple and straightforward to use. The nicest aspect is that I can combine multiple websites and track reports with a single Google account. Code is simple to include in a website. Google Analytics provides a wealth of information about how visitors engage with my website. From how they accessed the website to how long it took them to convert.

What is your favorite aspect of this product?

What I appreciate best about Google Analytics is that it provides systems for measuring and tracking goals and events. When it comes to measuring and tracking website activities, this is truly what makes the difference. I mean, I can track and measure my specific marketing goals or special events by using goal and event-setting methods. This is a terrific tool for me to measure and follow the progress of my content as well as the general success of my website.

What do you dislike most about this product?

It can be difficult for novices to sort through a sophisticated tool due to the enormous amount of available data, which can occasionally overwhelm new users.

What recommendations would you give to someone considering this product?

I integrated Google Analytics into the entire website. The best part is that Google Analytics has a variety of ways to integrate with my website. The simplest method is to just copy it and put it into the header file. It records all of the details that assist me grow and expand my business insights. Its report dashboard layout is simple to use and engaging. I utilize it to increase my sales based on Google Analytics trends and patterns. The nicest aspect is that I can easily export the data and utilize it in Power Bi for additional study. A few often used features include real-time visitors, interactive dashboards.

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Helps Innovate

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