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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Martin M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Good software for understanding website performanc

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google analytics is easy to deploy in any mobile application or website to understand how users do interact with websites and, have complete guide to understand how to deploy the solution if you are a newbies

What is your favorite aspect of this product?

I do like how it is easy to install the software in any website with just GA code even when you are. a beginner to the software

What do you dislike most about this product?

Have not seen any technical issue currently and the tool is very easy to use even in the mobile application

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

  • Efficient Service
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product

Deyan G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

A tool you can ignore or replace.

Likeliness to Recommend

7 /10

What differentiates Google Analytics from other similar products?

No other tool gives you so much actual data.

What is your favorite aspect of this product?

The sheer range of capabilities.

What do you dislike most about this product?

It's somewhat difficult to create custom reports.

What recommendations would you give to someone considering this product?

To make it easier to use.

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Less Fair

Khalid Babu S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Super product for business growth!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I didn't find any other product similar to Google Analytics.

What is your favorite aspect of this product?

My favorite aspect how the strategies are built by using the data given by Data Analytics.

What do you dislike most about this product?

I like everything about the Google Analytics.

What recommendations would you give to someone considering this product?

In order to grow your business drastically use Google Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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