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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Aishwarya S.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic feature and great software

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

This software is soo easy to use

What is your favorite aspect of this product?

This Analysis tool gives you access of your website deta in one frame

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

If you are using separate tool to analyse your website you can use this one

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harsh G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Google Analytics makes Website Performance better

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It makes perfect sense in analysing our overall website , like how user interact and how much traffic our site has.

What is your favorite aspect of this product?

It allows customizing and defining our goals of forms submissions and provides flexiblity in website analysis with some objective .I love its user friendly interface where i can work on website performance increasing.

What do you dislike most about this product?

Nothing so far to say in actual dislike of Google Analytics as it is best in working for my pupose of empowering my website performance.

What recommendations would you give to someone considering this product?

I recommend it due to its best user interface to work and its real ability to track conversations and performance of overall website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Branko J.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

"One of a kind for web analytics"

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics stands out with its deep integration with Google services, robust data tracking, and powerful reporting tools, all available for free.

What is your favorite aspect of this product?

Its detailed insights and powerful reporting tools for tracking user behavior.

What do you dislike most about this product?

Steep learning curve for beginners.

What recommendations would you give to someone considering this product?

Starting with the basics and gradually exploring advanced features. Take advantage of Google Analytics' tutorials and resources to learn the interface and make the most of its capabilities.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Vendor's Interest First

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