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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

85

Audience Segmentation

85

Audience Demographics

85

Paid Search Integration

84

Search Engine Optimization

84

Device and Browser Analytics

84

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

82

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 82

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Greeshma G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

review of google analytics

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

the brand associated with it which has trust

What is your favorite aspect of this product?

data integration

What do you dislike most about this product?

nothing much

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sirish R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best analytics software ever

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

When sending email campaigns, landing pages are very much crucial. Google Analytics helps users understand the performance of their landing pages and other webpages better. The main differentiator factor that I would say with Google Analytics is the precise and real time customer data and information that we get.

What is your favorite aspect of this product?

I like tracking the behavior flow of all my users. With Google Analytics, you can easily track upto 5 levels of user behavior which is of great use to me. Also, I like how the reports are visually presented to us

What do you dislike most about this product?

It might be difficult for new users to understand Google Analytics as it is very vast

What recommendations would you give to someone considering this product?

I would say, Google Analytics is a definite must for all companies to understand how their website is performing and I would definitely recommend this

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Hemanth G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Insightful software with a plethora of features

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The main differentiating factor with Google Analytics is the depth of insights that users are entitle to. Also, data visualization is quite good which makes it very easy to draw better insights

What is your favorite aspect of this product?

Tracking the user's overall journey through the product with Events and understanding their behaviour flow is my favorite aspect with Google Analytics

What do you dislike most about this product?

Google Analytics is so vast that it requires more time than usual to get accustomed to the platform. More support documents are needed

What recommendations would you give to someone considering this product?

Google Analytics is a very good platform to have when you want to improve the performance of your product as it provides great insights into user behaviour with your product. It is a great software to invest in

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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