What is Google Analytics?
Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Device and Browser Analytics
Audience Demographics
Paid Search Integration
Conversion Analysis
Data Visualization
Search Engine Optimization
Customer Value Analysis
Customer Journey Modelling
Social Media Analytics
API Framework
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Customer Intelligence
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A/B Testing
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Google Analytics Reviews
Noah M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2021
Beginners' Guide to Web Analysis
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Google Analytics provides us with an all-in-one solution for doing in-depth analyses of our web traffic. We can visualize user flows graphically and split traffic based on different media and sources. We develop operational actions and optimization choices based on this data. We gain a better understanding of our target audience and integrate the technology with SearchConsole and DataStudio. Of course, analytics is fantastic for obtaining a fundamental and in-depth understanding of your website. As a result, this assists in the collection of content insights, the optimization of conversion rates, and, of course, the assessment of paid.
What is your favorite aspect of this product?
We've had a lot of fun using Google Analytics. It was really useful in identifying the types of visitors to our website. The analytics and practical information it provides are extremely helpful in improving, engaging, and appealing to visitors on our website. It also aids us in understanding which channels create the most traffic, allowing us to target those sources and adapt our marketing efforts accordingly. This allows you to delve into all aspects of visitor behavior, beginning with demographics and progressing to average time spent on the site, among other things. It helps us track our marketing activity. It was really helpful to us.
What do you dislike most about this product?
The surface, in my opinion, is growing outdated and in desperate need of an upgrade. The tool's usability is poor, and it takes some time to get used to it. The website integration may be challenging at times, and you should double-check the integration after every website change, since mistakes frequently occur and data is lost. The Google Ads link is also occasionally disabled. Some of the more advanced features seen in other tools are missing. The reporting mechanism is ineffective and difficult to utilize. There is also very little assistance. The configuration was so complex that an independent team from our company was tasked with it.
What recommendations would you give to someone considering this product?
We didn't know what was going on with our websites previously, and we weren't sure if we were on the right track. We can troubleshoot at the most lucrative moments by using Google Analytics. We can now segment based on demographics to make the greatest business decisions at the right time. When used regularly, GA provides a very thorough overview of a company's online traffic to smaller businesses in particular. Because the tool is free, the breadth of services is extensive and is continually expanding. There are several training courses, tutorials, and communities available. For the most part, I found the menu arrangement.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Shreya V.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2021
Best for teacking website and app status.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
One of the main reasons to appreciate Google Analytics is that it is free, quick, and easy to use. It gives you access to a lot of the information you need after it's set up, such as where your traffic is coming from, who's buying what, and a full, itemised sales history.
What is your favorite aspect of this product?
The opportunity to monitor the website traffic increase in real time. That, plus the flexibility to create your own customised reports. I've been using Google Analytics for the past 5-6 years, and all I can say is that without it, tracking things will be quite difficult.
What do you dislike most about this product?
I believe there is nothing to dislike about Google Analytics, Personally I never faced any issue in tracking and monitoring my websites and applications.
What recommendations would you give to someone considering this product?
All marketers should take advantage of Google Analytics, a great platform and indispensable tool. You can get insights into Google Analytics for free that are expensive through other tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anshuman S.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2021
"Google Analytics Review"
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
it's known as the king of the industry and it's free. The real-time access to your website's data and authentic insights is the best thing in google analytics that motivates me to choose this platform over others
What is your favorite aspect of this product?
Detailed, easy to use reporting Tracking in detail the traffic on the website. Multi-user functionality.
What do you dislike most about this product?
UI can be clunky. it is relatively hard to organize events
What recommendations would you give to someone considering this product?
Google Analytics is well suited for websites, web applications, and games. Google Analytics is less appropriate for the scenarios involving mobile native applications and games even though it is usable - there is just room for improvement. So being a user of Google analytics, I can conclude that, the software can be used almost in every field.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity