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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Bring back the functionality of UA!

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Efficient Service

Swati B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome analytic product so happy to use it

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

this was the first product of its kind rest copied it, also Google offer free certification and lot of learning modules online

What is your favorite aspect of this product?

Google Trust , add on features and linkage to Google suite

What do you dislike most about this product?

it is good product nothing as such to dislike

What recommendations would you give to someone considering this product?

Go for it- get trained through easily available google learning module. get certification and get most of your data- visualize data to make more sense

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Rishabh P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Accurate data reporting for marketing campaigns!

Likeliness to Recommend

7 /10

What differentiates Google Analytics from other similar products?

The most amazing part is that its product of google and the analytics data reports we get from web sights through google tag is very very useful for us. The new update of google analytics has live tracking which is totally impressive and helpful at the same time. We use it for customizing our campaigns for best return on investments.

What is your favorite aspect of this product?

I really like how easy to integrate with website it is and all instructions are easily available on the manual for smooth setup. It is also easy to teach new interns as well .

What do you dislike most about this product?

No dislike from my side, within my usage time i have faced no issue with the platform.

What recommendations would you give to someone considering this product?

It would be best to use gtm with google analytics for best output.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Respectful

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