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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Truman L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Tracking solutions for websites

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

There are a few crucial areas where it can be helpful for consumers, like visitor tracking on websites, which shows all of the visitors to a website over time, and website funnels for filtration. Finally, this platform is integrated with other pertinent technologies. I adore the analytics offered by Google Analytics. Even if I recommend using other analytics programs, I would still advise using Google Analytics.

What is your favorite aspect of this product?

Building an audience is excellent for connecting to ad platforms and for simply analyzing how that audience uses your website. Simple conversion/goal configurations that are also compatible with your advertising networks. You can quickly set up targeting on other platforms based on these insights by using the demographic data collected to identify who interacts with your website the best.

What do you dislike most about this product?

When you first use it, it's difficult to understand. Its terminology and usage are not always straightforward. Although it has a lovely design, once you know how to use it, it takes a lot of trial and error to utilize it correctly at first. Additionally, even though it is capable of everything, you can only use it for the proper search if you know how to utilize it.

What recommendations would you give to someone considering this product?

Every year, I have thoroughly enjoyed expanding my knowledge of analytics and how to locate the precise data I need. The training materials are excellent as well; it is quite helpful to pick up new skills as you go. Links to Google Search Console that can be used to extract organic search terms.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Khurshid S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Too good, a lot of benefits

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I haven't seen an Analytics platform like Google Analytics. All the other competitors or similar analytics providers are way way behind what Google can offer for free.

What is your favorite aspect of this product?

The best part is filtering data by platform, referrals, date, gender, location, and a lot of variables.

What do you dislike most about this product?

Very difficult to understand at first when you haven't used it or similar products.

What recommendations would you give to someone considering this product?

Please work on UI/UX

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Joe S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Critical to business decisions

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Foundational Google thinks about data differently. They truly are trying to ensure they provide a flexible platform for any business to gain insights from their digital presence.

What is your favorite aspect of this product?

GA4 moving to events has made it clearer what we want to track as an organization.

What do you dislike most about this product?

GA4 stills feels to be missing some crucial broiler plate reports.

What recommendations would you give to someone considering this product?

Follow best practices and implement GA4 with Google tag manager.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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