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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Muhammad Khalid S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Easily we can tracks and reports website traffic

What is your favorite aspect of this product?

WE can track ore phones, email and password which we forget.

What do you dislike most about this product?

Nothing to say anything about dislikes.

What recommendations would you give to someone considering this product?

Strongly recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Complicated, but amazing nevertheless.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It is a powerhouse - an all in one place to get the richest data possible for your needs. I don't think there's any better place.

What is your favorite aspect of this product?

The fact that you can integrate it with any website you own seamlessly is amazing. It offers so many in-depth analytics that are extremely useful for market research.

What do you dislike most about this product?

There are certain things and tasks that are very complicated and could be explained better in terms of tutorials or videos.

What recommendations would you give to someone considering this product?

If you're a trained professional and know your way around this software or have knowledge about advanced data analysis, just go for it blindly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Dheeraj U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

A tool to monitor and manage multiple web domains

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It helps me to reduce workload and gives a better visualization of data using different graphs. We can manage and monitor different web domains. It provides vital information that helps to identify problems and make able to take decisions based on analytics.

What is your favorite aspect of this product?

It is a reliable tool to track website analytics and is easy to set up. We can also connect our company email to get regular updates. It has many features to Analyze our data like data insight, dashboard, optimized performance, and efficiency. The dashboard and UI are fantastic and very productive.

What do you dislike most about this product?

Sometimes, it is a little bit difficult to set up and hard to understand for the first time. Its dashboard GUI could be easier to use. Sometimes, it is complicated to find data.

What recommendations would you give to someone considering this product?

This product has outstanding features in the dashboard and the customer service is also mind-blowing. This tool can be recommended if someone needs a good tool for managing the product and web-based results.

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Caring

Cons

  • Less Respectful

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