What is Google Analytics?
Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Analytics.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Device and Browser Analytics
Audience Demographics
Paid Search Integration
Conversion Analysis
Data Visualization
Search Engine Optimization
Customer Value Analysis
Customer Journey Modelling
Social Media Analytics
API Framework
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Analytics
Translation missing: en.product_page.ratings.score 9.0
View Google Analytics in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.7
View Google Analytics in this category (opens in a new tab)
A/B Testing
Translation missing: en.product_page.ratings.score 8.7
View Google Analytics in this category (opens in a new tab)
Google Analytics Reviews
Mahinour A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
The best affordable analytics tools
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
It's Free, affordable for small & medium size business. Great analytics that are accurate in real time data, I like the reports generated in a visual way. Easy to integrate with website. & it allows up to define leads sources.
What is your favorite aspect of this product?
the ongoing new features being introduced makes it the best all in one tool for your business data analytics. The ability to manage multiple properuies under the same account, in our case we manage multiple clients google analytics.
What do you dislike most about this product?
I believe it's complicated, took us time to understand how google analytics work and this applies with each team member in the organization. it requires us to hire someone who's familiar or expert with google analytics.
What recommendations would you give to someone considering this product?
A must have tool for any business.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Juan C.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
better web user analytics
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
We have analyzed other alternatives, but without a doubt Google Analytics is the most complete, it has multiple functional tools and it is easily integrated into any site.
What is your favorite aspect of this product?
the ability to see which sites redirect to my website, what users do on our page, which areas are the most popular, which bounces certain links receive, the statistical panel is very useful in decision making.
What do you dislike most about this product?
I do not like the mobile application is not intuitive
What recommendations would you give to someone considering this product?
It is the most powerful and complete application to monitor user interactions, it is useful for any website and applications.
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring
Vishal M.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
