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Forsta

Forsta

7.8 /10
Category
Forsta
7.8 /10

What is Forsta?

Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.

Company Details


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Awards & Recognition

Forsta won the following awards in the Voice of the Customer category

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Forsta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Forsta.

87 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Forsta?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 79

Multi-Channel Data Collection

85

Questionnaire Design/Survey Builder

82

Dashboards, Analytics and Reporting

79

API Framework

78

Sentiment Analytics

75

Text Analytics

72

Data Visualization

71

Alerts

69

Vendor Capability Ratings

Average 76

Ease of Data Integration

83

Ease of Implementation

82

Business Value Created

79

Quality of Features

78

Ease of Customization

78

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

74

Vendor Support

73

Usability and Intuitiveness

73

Ease of IT Administration

70

Forsta Reviews

Adnan H.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Forsta is exactly what you need and more!

Likeliness to Recommend

9 /10

What differentiates Forsta from other similar products?

The ease of use, the simplicity of the product is wonderful. Advanced analytics and flexible survey designing capacity is only the beginning. It has great integration capability and ensures security and compliance.

What is your favorite aspect of this product?

The major notable aspect is the comprehensive analytics features.

What do you dislike most about this product?

The pricing structure can be a little more flexible based on the org revenue the customizations can be explored further.

What recommendations would you give to someone considering this product?

Same as last, please add more customizations to the tool. Make advanced features available for all tier account holders as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sarthak G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy, Dependable, Reliable and Quick Access

Likeliness to Recommend

9 /10

What differentiates Forsta from other similar products?

the ease of access to manage reports

What is your favorite aspect of this product?

crosstabulation of data

What do you dislike most about this product?

I do not believe if there is anything i dont dislike

What recommendations would you give to someone considering this product?

its cost effective and provide data in real time

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dinesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Scalability and amazing user-experience

Likeliness to Recommend

8 /10

What differentiates Forsta from other similar products?

Priortizes security, offering end-to-end encryption, user-friendly design and integration capabilities are the best part

What is your favorite aspect of this product?

Compatibility with other tools and systems enables seamless workflow integration. And ofcourse security and robust authentication mechanism

What do you dislike most about this product?

Costly for businesses especially the small startup. As we have tight budget sometimes

What recommendations would you give to someone considering this product?

If you are particular about data security then its a must try. Take advantage of any demo options provided by Forsta you will get to know with yourself

Pros

  • Trustworthy
  • Unique Features
  • Includes Product Enhancements
  • Security Protects

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