What is Forsta?
Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Forsta?
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Branching and Logic
Customizable Branding
3rd-Party Integrations
Multi-Media Support
Questionnaire Design/Survey Builder
Mobile Support
Role and User Management
APIs and Integration
Data Analysis and Visualization
Templates & Question Library
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Forsta Reviews
sadanand g.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
it gives pretty good experience
Likeliness to Recommend
What differentiates Forsta from other similar products?
API synced data files. Multiple data files can be uploaded per project, greater control over larger datasets
What is your favorite aspect of this product?
Hierarchical structures. Personalized dashboard themes.
What do you dislike most about this product?
No syntax writing capability to create/edit variables. Copying objects from crosstabs tool and story creater to story teller is not possible.
What recommendations would you give to someone considering this product?
try it yourself and then decide, they offer professional training too
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Cons
- Commodity Features
- Less Effective Service
- Less Respectful
Brian A.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2024
Strong Product with Great Support
Likeliness to Recommend
What differentiates Forsta from other similar products?
Forsta has an excellent internal support team and group that works with you from implementation and beyond. There is no handoff to someone else, so everyone is aware of what's been happening for the life of the project. Forsta has unique features, such as open ends that can be programmed to prompt off keywords for better data.
What is your favorite aspect of this product?
It's incredibly easy to use once you've learned it. It's a powerful tool, and is industry leading with it's capabilities.
What do you dislike most about this product?
I wish they continued updating the older professional authoring tool. While I understand while they've moved to a more sleek UI, there are certain features that were just better in the old tool.
What recommendations would you give to someone considering this product?
They are trustworthy and don't overpromise. While they might not come in as as the lowest bid, they will be one of the lower cost vendors over the lifespan of the contract. They do not nickel and dime you the way other companies do.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Anatotura M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
My Review Of Forsta
Likeliness to Recommend
What differentiates Forsta from other similar products?
What makes Forsta different is the fact that it not only is a great survey software but also acts as an amazing voice of the customer software.
What is your favorite aspect of this product?
I like the Forsta is great as a voice of the customer solution It comes with great survey features
What do you dislike most about this product?
No dislikes as Forsta has been amazing
What recommendations would you give to someone considering this product?
Forsta has made surveying easy and makes a great platform for the voice of the customer needs.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy