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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Data Loss Prevention

84

Drag and Drop User Interface

84

Mobility Support

84

Electronic Signatures

84

Large File Optimization

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Peter H.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great product ease to setup and get collaboration

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Ease of deployment to Small implementation base

What is your favorite aspect of this product?

Ease of deployment

What do you dislike most about this product?

Fit the purpose no dislikes

What recommendations would you give to someone considering this product?

Great for small teams to mid size

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Altruistic

AKHIL K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Best cloud storage platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

For research purposes and to share files with my college, I’ve been using Dropbox for the past three years. It’s been really good for storing and sharing files, and collaboration is straightforward. We can easily share files with team members, and by setting permissions, anyone can edit and make the necessary changes to the files. If you are new to dropbox they are giving a free trial for 30 days. Overall, it’s one of the best cloud storage platforms for my needs.

What is your favorite aspect of this product?

I use Dropbox to save files and share them for research purposes. It’s an easy way to store a large number of research papers and share them with colleagues. It works smoothly on Mac, Windows, and mobile devices. Dropbox Sign also helps me sign documents without leaving the app, which makes the whole process more convenient.

What do you dislike most about this product?

It’s more expensive than Google Drive, and the app uses a lot of RAM and CPU resources. On top of that, you still can’t search by date range, which is something everyone ends up needing at some point.

What recommendations would you give to someone considering this product?

Good to go. If you are a new user, try the free edition. They are providing 2GB storage. You can share files with your colleagues. Easy to access and good interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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