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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Team Collaboration

86

Access Control and Rights Management

85

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

84

Drag and Drop User Interface

84

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Bowen R.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A Secure Cloud Citadel for Industry Files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Cloud storage options are a dime a dozen, but Dropbox Business stands out for its robust security features and industry-leading compliance certifications. In the energy sector, where data security is paramount, that peace of mind is invaluable

What is your favorite aspect of this product?

Dropbox Business' security features are an absolute beast. Knowing our files are protected with 256-bit AES encryption and advanced intrusion detection gives us complete confidence when storing sensitive energy industry data

What do you dislike most about this product?

While Dropbox Business offers permission controls, granular access management could be improved. Right now, it can be a bit cumbersome to set up specific access levels for different team members and projects

What recommendations would you give to someone considering this product?

If your company deals with sensitive data, then Dropbox Business is definitely worth considering. Their commitment to security and user-friendly interface make it a perfect solution for teams of all sizes. Just remember, while it excels in security, it might not be the most feature-rich collaboration platform on the market.

Pros

  • Continually Improving Product
  • Efficient Service
  • Fair
  • Altruistic

Fahad K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Marketing Magic in the Cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business seamlessly integrates with a variety of third-party applications that are integral to our marketing ecosystem. Whether it's integrating with project management tools like Trello or communication platforms like Slack, the platform enhances our workflow by consolidating essential tools and streamlining our processes.

What is your favorite aspect of this product?

Dropbox Business provides robust analytics tools that enable us to gain insights into how our marketing assets are being utilized. By tracking metrics such as file views, downloads, and shares, we can measure the effectiveness of our campaigns and make data-driven decisions to optimize our marketing strategies further.

What do you dislike most about this product?

It is a simple cloud app. However, it could offer more storage.

What recommendations would you give to someone considering this product?

I am continuously impressed by its ability to streamline collaboration, enhance security, provide valuable insights, and integrate seamlessly with our existing tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Altruistic

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