What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Drag and Drop User Interface
Real-Time Synchronization
Enterprise Grade Security Controls
Audit Trail
Mobility Support
Large File Optimization
Electronic Signatures
Cognitive Content Services
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
Dropbox Business Reviews
- Role: C-Level
- Industry: Insurance
- Involvement: Initial Implementation
Submitted Mar 2020
Great product for document storage and sharing
Likeliness to Recommend
Pros
- Enables Productivity
- Unique Features
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring