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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Team Collaboration

86

Access Control and Rights Management

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

84

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Niklas W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud-based storage with collaboration support.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Store all sorts of documents in the cloud and collaborate on those papers with peers. It allows us to preserve data and retrieve it from anywhere and at any time. It's fantastic for sharing huge files and for reviewing papers that you would forget about if they're not all kept in one cloud place.

What is your favorite aspect of this product?

Dropbox has been simple to use from the outset, with the main benefit being the ability to upload securely. When it comes to security, speed is not for everyone. I enjoy how its payloads are encrypted. Collaboration across teams from different departments is quite beneficial, and we can keep very big files on the site, which is ideal for project information that has to be shared on a frequent basis. They also alert us when we are idle and make us aware that we have papers stored to Dropbox.

What do you dislike most about this product?

It's difficult to become acquainted with all of the sharing options and regulate who has access to what. Most of the time, folks must submit an email to gain access. I don't like how limited the free tier is and how pricey the premium ones are. If the organization can focus on expanding the free tiers or cutting rates to some extent, it would be really beneficial.

What recommendations would you give to someone considering this product?

Dropbox is a simple and safe way to rapidly upload crucial documents for access anywhere in the globe without the need for a VPN. Make certain that everyone understands how to use the sharing options.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachel B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent collaborative cloud storage app.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We utilize Dropbox Business as a storage solution for our whole workforce to collaborate. To authenticate papers, we also employ its electronic signature capability. Dropbox allows us to safely save our important files and documents on the cloud. The files are secure, and we may access them whenever we want. Very helpful for exchanging files with coworkers.

What is your favorite aspect of this product?

Dropbox is a safe platform for storing your files and documents. It is really handy because it works on both PC and mobile. It contains a lot of wonderful features, and the platform as a whole is simple to use. It includes a variety of collaboration options such as share link controls and a watermark. Our entire team edits and comments on documents and presentations at the same time, their customer service is also excellent.

What do you dislike most about this product?

I believe the pricing is excessive, while Dropbox Business is a terrific cloud storage solution that checks all the boxes in this category, it is also the most costly. Dropbox constantly reminds you to upgrade, which can be annoying at times. Not the quickest file sharing needs improvement. The program might take a long time to sync freshly submitted data.

What recommendations would you give to someone considering this product?

I recommend this platform with all confidence because it really meets all the needs and requirements of the company, also improves team collaboration in project management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raja B.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easily store, retrieve, and share information

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox app is reliable and offers stability as the security features are great giving us peace of mind.

What is your favorite aspect of this product?

Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.

What do you dislike most about this product?

What happens is you are allowed to share files among multiple users. When two dropbox users are editing a certain file simultaneously, dropbox only recognizes the file that is saved first. This means that this file will be the only main version. The other version from another user is not saved and hence it’s lost.

What recommendations would you give to someone considering this product?

Dropbox is great in general for anything and everything. It's an amazing asset management software. The versatility is great and I think it always gets the job done. If you're looking for just photo storage, then I would likely recommend a different service that is more affordable and better suited for only photos.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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