What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Continually Improving Product
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
ECM Document Management
Collaboration
Workflow Process Automation
Ediscovery Audit Trail
File Conversion
Metadata Management
File Approvals Esignatures
Capture Channels
Search
Mobile
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Business Value Created
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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DocuWare Videos
Introducing DocuWare for Invoice Processing
Speed up your AP! How you can increase the number of invoices you process by 6X
A beginner’s look at document management - See why 19,000* customers use DocuWare every day
10 best practices for stress-free document management
DocuWare Reviews
Jarell S.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2024
Reliable Platform
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare offers robust security features, including encryption and user permissions, which are vital for handling sensitive engineering documents.
What is your favorite aspect of this product?
The platform's features help ensure that our document handling processes comply with industry regulations and standards.
What do you dislike most about this product?
DocuWare can be on the pricier side, which might be a concern for budget-conscious projects.
What recommendations would you give to someone considering this product?
Ensure that all team members are well-trained on how to use DocuWare. Proper training can help overcome the learning curve and maximize the platform's features, leading to better efficiency and fewer errors.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Howard J.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
DocuWare can digitize your paper documents
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Over time, its range has broadened and contracted. Its heyday has passed, and now only occasional use remains. Recently, we've been using it to transmit multiple resident paperwork to our third-party property management platform. Internal processes also make advantage of it. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.
What is your favorite aspect of this product?
The current plan is to print one paper each resident per month, for a total of one thousand printed documents per month. DocuWare's ability to read barcodes allows us to send that pdf to the system, where it is automatically filed under each resident's name. Every one of these records is then manually entered into our web-based property management system. This eliminates the need to process documents individually for each citizen.
What do you dislike most about this product?
While generally reliable, OCR isn't perfect and can miss some details in some documents. Slowdowns in the web interface are an occasional problem.
What recommendations would you give to someone considering this product?
Our accounts payable process for restaurants has been streamlined with DocuWare. Although we now use a more specialized tool for invoice processing, we continue to rely on DocuWare for the identification and storage of documents relevant to cash management.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Saves Time
Anatotura M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
Content Management Now Easy
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare not only makes content management easy but also offers leading document management features
What is your favorite aspect of this product?
Using DocuWare is easy and the software is affordable Coms with great security features to ensure business content and documents are secure
What do you dislike most about this product?
DocuWare is seamless and effective
What recommendations would you give to someone considering this product?
I'm recommend DocuWare for both business content management and also as a document management as it offers lots of features and is capable of both
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
