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Dayforce Inc.

Dayforce

Composite Score

8.2 /10

CX Score

8.0 /10

173 Reviews Write a Review

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative

19% Neutral

77% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 84

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 77

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Translation missing: en.product_page.ratings.score 8.4

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Workforce Management - Enterprise

Translation missing: en.product_page.ratings.score 8.3

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Talent Management

Translation missing: en.product_page.ratings.score 8.3

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Benefits Administration

Translation missing: en.product_page.ratings.score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

lynn p.

Role: Human Resources
Industry: Recreation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Good product once you get to learn it

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

IT's a big system with out the hefty price tag

What is your favorite aspect of this product?

each section works with all the other sections

What do you dislike most about this product?

How they bill and organize their ticket system for support

What recommendations would you give to someone considering this product?

Make sure you have enough people to handle the conversion.

Pros

Client's Interest First
Generous Negotitation
Over Delivered
Transparent

Cons

Less Efficient Service
Wastes Time

Cynthia S.

Role: Human Resources
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use. Lots of features. Support needs work

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Dayforce has a ton of features to choose from. Payroll system is top notch and Employee record management system is great.

What is your favorite aspect of this product?

Payroll and HR platforms

What do you dislike most about this product?

Support needs work.

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Cons

Less Effective Service
Less Generous
Under Delivered

Lisa C.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Requires subject matter experts, I love Payroll

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

It require you to customize it to fit your company. It is not a cookie cutter product.

What is your favorite aspect of this product?

I love the Payroll Feature. I can create a new earnings code, bring it into payroll, and calculate immediately to see how it will work.

What do you dislike most about this product?

Our product is different than any other company so when I need support, we often wait for support to get a copy of our production.

What recommendations would you give to someone considering this product?

Know your organization and how it will be setup. It is the ground floor of the implementation.

Pros

Efficient Service
Respectful
Fair
Over Delivered

How We Deliver

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Dayforce Reviews

lynn p.

Good product once you get to learn it

Likeliness to Recommend

Pros

Cons

Cynthia S.

Easy to use. Lots of features. Support needs work

Likeliness to Recommend

Pros

Cons

Lisa C.

Requires subject matter experts, I love Payroll

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

Vacation and Leave Tracking

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation