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Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Gabriel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Contentful is a program that is very different.

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

Contentful Content Platform is a program that is very different from its competition due to the capacity it has to manage the content of companies of all kinds on a large scale, regardless of the amount of demand they have, the order and administration that this program applies each time it is in operation than better dexterity and speed to each of the users who constantly upload a wide variety of data and attractive content to their networks on the web where the sale of the company's products and interests begins.

What is your favorite aspect of this product?

There are many aspects of this program that make it our favorite for automating content publications, but mainly it is the order and total control that this program offers us that we like. Contentful Content Platform has a wide range of applications and options that are of great use. It helps to increase the speed with which we put our content on the platform that we need, as well as security for each of the data that is backed up with this program, every time we want to create our content, Contentful makes it much more attractive for any type of in the multiple platforms of greater power, in addition to the guarantee of its stability.

What do you dislike most about this product?

This program becomes a problem when I want to copy existing data and a complete page to edit the elements easier, with this program you have to start from scratch, on the other hand I have to mention that the free versions of this program leave a lot to be desired. They suffer from many limitations and main applications that make the program very impractical for the versatility that the paid version of this software offers you. To enjoy this program to the fullest, you should invest in the paid version.

What recommendations would you give to someone considering this product?

We are always willing to recommend Contentful Content Platform and all the capabilities it has for any content editor. In our case, it helps a lot to organize and strengthen the work methodology for all our content that we create through this program. Without a doubt, it is worth it. It is worth betting on this incredible complete program.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Samanta P.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

An easy tool to implement

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Unlike other tools, we can say that it is unique because the interface is really beautiful and the experience for the users is pleasant. In addition, it helps the productivity of teams in general.

What is your favorite aspect of this product?

What I like the most about this tool is that it supports a wide range of languages, which is a huge advantage when working with a multilingual team. Apart from that, it also offers several useful tools to build apps and websites in the fastest and most efficient way.

What do you dislike most about this product?

In the time we've been using this tool, we haven't found any flaws in it, as the product is generally elegant and streamlined, and the course work isn't overly rigorous. So we are very happy with the product.

What recommendations would you give to someone considering this product?

We can recommend this tool because it can create easy-to-configure editorial workflows and lots of useful how-to documentation. In addition to its design, it is of excellent quality.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Eva M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Faster and safer actions

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

A tool with quite unique versatility. This guarantees that it will go hand in hand with the best marketing tools worldwide and develops capabilities that differentiate it from others, such as its display of content that is usually understandable by professionals. It also allows the content of professionals to be seamlessly managed on your platform

What is your favorite aspect of this product?

What I like most about this tool is that, without a doubt, it is a good service because it allows quick access to different websites, or even mobile applications, mainly those that have been designed to improve the operations of company professionals, it is a content management tool in all aspects

What do you dislike most about this product?

I have not presented any problems, and this means that my negative criticisms of this tool are completely null

What recommendations would you give to someone considering this product?

I summarize it because nowadays professionals must relate to this type of systems because they will be part of the business operations of the future

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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