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Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Serkan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It is easy to install, it comes as a device that

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

The developer documentation is solid and getting started with the solution is very easy. My experience with AE working with our company was phenomenal as he was incredibly responsive in helping answer all of our questions. Additionally, the ability to use developer mode for free during testing allowed us to build a solid POC before moving forward.

What is your favorite aspect of this product?

It's super simple to model content as a semi technical business user. I love that I can get things started by building new models based on the marketing or business goals but also have my hands on how it works to ensure it will be easy to maintain. Having a tool likes this helps bridge gaps between business and IT.

What do you dislike most about this product?

I honestly think it needs to be smarter when recognizing a pasted text since sometimes it has bullets but kontent recognizes them as squares and has to do it manually which takes longer.

What recommendations would you give to someone considering this product?

can be reused in other pages without having to rebuild the entire page. Also, the ease with generating new pages for events and the interconnect ability between them. It is also realy usefull that you can find all sorts of content based and implement it in a new page with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Omayra G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A really good choice.

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Unlike other tools, we can say that Contentful is unique in that it helps different departments coordinate when it comes to external messages. We can say without a doubt that it is really different, aside from the fact that the intuitive design of Contentful's interface allows users without technical knowledge to begin using the product quickly and easily.

What is your favorite aspect of this product?

What I like best about this tool is that it has excellent version control features with a history and a revert button, making it simple to do updates and rollback them when necessary.

What do you dislike most about this product?

In my perspective, we have not found flaws in this product because it is adaptable and simple, and it has also saved us valuable development time that we would have otherwise spent on implementations for minor content updates.

What recommendations would you give to someone considering this product?

We can recommend this tool since a person with no experience may use it without any difficulty, and it is also excellent for making use easier for beginners to those with more experience in the business.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Ignacio L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Contentful Content Platform is enough

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

Contentful Content Platform is complete enough to provide a content management experience to different types of developers. In our case, the software is very versatile to keep track of data and clients on multiple platforms, which are one of the main sources of income for company, each of the publications of this program can become really interactive and fun for our clients, this is a very good advantage that we have in our favor and that calls much more attention from clients in each process these are some of the wonders that make this software stand out from the rest.

What is your favorite aspect of this product?

We are a company that is fed in large part by the sales that are achieved through the web, today many of our clients manage to contact us by this means and it is in great shape thanks to the support of this program, since Contentful Content Platform organizes and educates us the flow of content on all our platforms and sites in the cloud, once we implement this program each of the publications and template framework will be much more attractive and pleasant for all our clients and people interested in the aspects of our company.

What do you dislike most about this product?

The complexity of this program can be one of the factors that works against it, since there are many options and freedoms that the software allows the user, as well as the definition of functions according to the main needs of each company in its market. , it can be a bit overwhelming to fully master it but once you get the hang of it you ignore the many features that the interface presents to you.

What recommendations would you give to someone considering this product?

The versatility of this program makes it one of the best options to manage your content on the web, that is to say that thanks to Contentful it has the right tools to boost your work development and how you have control of the constant publications to the platform that you want, I recommended it because it helps me a lot and automates a lot of my work in terms of applications and publications, it is worth investing in this program. I appreciate the order and speed that this program adds to our work dynamics as the opportunity to define and shape my content via the software with the mission of automating the processes and the support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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