What is Contentful?
Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceContentful Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Contentful.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Contentful?
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Storage
Content Optimization
Content Analytics
Content Creation
Content Curation / Library Controls
Editorial Calendar
Multi-Channel Distribution
DAM (Digital asset management) Integration
Personalization/Audience Targeting
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Contentful Reviews
Alejandra G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Allows for quick adaptation
Likeliness to Recommend
What differentiates Contentful from other similar products?
A center to create content more specific to the type of company in which you work and where they are managed safely, it has a platform that can be understood quite quickly by developers and marketing professionals, it is also adaptable to the type of company in which It works mainly in the sector, allowing the digital content to be displayed on mobile platforms or on PCs to be managed in the same way, allowing text and more to be attached.
What is your favorite aspect of this product?
The tool has a version center that allows you to choose the one that best suits the type of company you work for, also, since it is a tool that works directly in the cloud, you don't have to worry about device failures and helping wherever you go. where each content or project can be managed
What do you dislike most about this product?
There are plans and versions that can be more customizable and adaptable to the comfort of the type of company in which you work, but I would not consider that this tool is not beneficial for the company
What recommendations would you give to someone considering this product?
I recommend it because the implementation is usually fast as well as the rapid adaptation in professionals or work teams
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Albert M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Improve the way in which content is worked
Likeliness to Recommend
What differentiates Contentful from other similar products?
I could consider this tool an efficient content management tool and also adapt it to the different platforms, something that I consider should be taken into account in a significant way since each platform tends to have different formats and this allows that from its own interface They can create the contents that will later be distributed thanks to their capabilities that reduce the time in which they are usually carried out
What is your favorite aspect of this product?
What I like the most about this tool is that it allows you to manage it without being an expert, it also allows websites to be managed much more rpaidop thanks to its interactive interface, it also allows you to create said content with text only or by adding entries with images or similar, in addition its content is usually elaborated in API to distribute it more efficiently in different sites
What do you dislike most about this product?
I have not had bad experiences with this tool despite having been using it for several years, I could recommend it because it has worked well for me
What recommendations would you give to someone considering this product?
The recommendation goes mainly to marketing professionals or web development areas, because in terms of management it is easy to use and has many functions that improve their work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aya K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
Customizable content control tool
Likeliness to Recommend
What differentiates Contentful from other similar products?
It is one of the omnichannel work tools that improves the capabilities of professionals to be able to distribute content on different types of sites, something that stands out or I could say that the difference is that you can edit the content, you can also customize it and work even more fast because it has templates that can be more oriented to your brand, it is still a good content system but differentiated by its digital efficiencies
What is your favorite aspect of this product?
Allows the contents to be managed both by a group or by various groups in general, something that benefits large companies that work with different departments but that are connected to each other, it also has a Marketplace site where you can find more systems for improve operations with this tool
What do you dislike most about this product?
I cannot say that the tool works badly or that it is not beneficial for companies in recent years, it has been a good business solution and it has not failed me.
What recommendations would you give to someone considering this product?
It is a relatively new tool but it is constantly adding features to improve content management operations.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Caring