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Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Alejandra G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Allows for quick adaptation

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

A center to create content more specific to the type of company in which you work and where they are managed safely, it has a platform that can be understood quite quickly by developers and marketing professionals, it is also adaptable to the type of company in which It works mainly in the sector, allowing the digital content to be displayed on mobile platforms or on PCs to be managed in the same way, allowing text and more to be attached.

What is your favorite aspect of this product?

The tool has a version center that allows you to choose the one that best suits the type of company you work for, also, since it is a tool that works directly in the cloud, you don't have to worry about device failures and helping wherever you go. where each content or project can be managed

What do you dislike most about this product?

There are plans and versions that can be more customizable and adaptable to the comfort of the type of company in which you work, but I would not consider that this tool is not beneficial for the company

What recommendations would you give to someone considering this product?

I recommend it because the implementation is usually fast as well as the rapid adaptation in professionals or work teams

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Albert M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Improve the way in which content is worked

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

I could consider this tool an efficient content management tool and also adapt it to the different platforms, something that I consider should be taken into account in a significant way since each platform tends to have different formats and this allows that from its own interface They can create the contents that will later be distributed thanks to their capabilities that reduce the time in which they are usually carried out

What is your favorite aspect of this product?

What I like the most about this tool is that it allows you to manage it without being an expert, it also allows websites to be managed much more rpaidop thanks to its interactive interface, it also allows you to create said content with text only or by adding entries with images or similar, in addition its content is usually elaborated in API to distribute it more efficiently in different sites

What do you dislike most about this product?

I have not had bad experiences with this tool despite having been using it for several years, I could recommend it because it has worked well for me

What recommendations would you give to someone considering this product?

The recommendation goes mainly to marketing professionals or web development areas, because in terms of management it is easy to use and has many functions that improve their work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aya K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Customizable content control tool

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

It is one of the omnichannel work tools that improves the capabilities of professionals to be able to distribute content on different types of sites, something that stands out or I could say that the difference is that you can edit the content, you can also customize it and work even more fast because it has templates that can be more oriented to your brand, it is still a good content system but differentiated by its digital efficiencies

What is your favorite aspect of this product?

Allows the contents to be managed both by a group or by various groups in general, something that benefits large companies that work with different departments but that are connected to each other, it also has a Marketplace site where you can find more systems for improve operations with this tool

What do you dislike most about this product?

I cannot say that the tool works badly or that it is not beneficial for companies in recent years, it has been a good business solution and it has not failed me.

What recommendations would you give to someone considering this product?

It is a relatively new tool but it is constantly adding features to improve content management operations.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Caring

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