What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Acts with Integrity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
SPAM Compliance
Surveys and Polling
Campaign Management
Basic Reporting and Analytics
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
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Constant Contact Reviews
Millie I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
A very helpful tool for progress of the business.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I like Constant Contacts’ default, pre-designed email templates. The very fact that they’re professionally-designed, has often enabled us to target content development, as against making or customizing a template. I’m additionally a large benefactor of Constant Contact’s automation and segmentation feature. Therefore feature is liable for making certain that we tend to send the proper selling messages to the right audience, thereby greatly up our click-through rate. Functions are somewhat intuitive so that with training, and multiple follow-up questions, most staffers will get up and running producing each finely tuned email as well as very u
What is your favorite aspect of this product?
Constant Contacts Drip campaigns are my favorite aspect of this email-promoting powerhouse. We trust Constant Contacts. Target specific sections of our email audience with specialized marketing messages we produce supported generated insights on however they engaged with our emails within the past. Digital marketing may be a must for each business currently, particularly because of the stiff competition. With constant contact, I got the answer and my email campaigns reached my audience. Even though my freelance business is simply taking baby steps, I will say that this code has worked wonders for it.
What do you dislike most about this product?
First of all support team is not up to the mark as way as I have seen. It takes hours to urge a response from them. Therefore this could be improved. The interface may be very little additional friendly. Generally, the changes created to content don’t get saved, and this is often a bit frustrating.
What recommendations would you give to someone considering this product?
If you are trying to survive in stiff competition and scuffling with marketing, you wish to examine out constant contact, past campaigns, distribution recipients, and programming emails are fairly simple to accomplish.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Emily J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Stay in marketing game with the help of it
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact is usually known for its email marketing but I got to tell you that it’s not just limited to email marketing and it’s helps with lots more things you might need handy in the marketing department like at our office. We have been using constant contact for years and now and we – as a team – are so happy with its overall performance.
What is your favorite aspect of this product?
As we all know that constant contact is famed for its email marketing, you can easily create your mass and bulk emails for each campaign you might want to run with easy drag and drop options. You can also have marketing and automation on almost all social media platforms. Not only has it provided you with templates it also provides you with unique ideas to put forward for your email marketing campaign.
What do you dislike most about this product?
As a good platform as it is, they should consider and understand the marketers, who use these platforms to ease their lives. We all work on and off our duty hours and we need a desktop to perform tasks or even keep a check on all campaigns and social media because there is no mobile application that can ease the whole process when we are not using our desktops anymore.
What recommendations would you give to someone considering this product?
A great and collaborative platform that is helpful and engage all team members to work at ease and in a more collaborative manner. You can have more advantages in marketing field than just email marketing and let me tell you this one really the guru of marketing field, give it a shot if you can afford it.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Lara D.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Constant Contact, easy and simplified!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact help us to create Instagram and Facebook ads very easily that drive traffic to our business which is all directly from our account. It helps us to succeed and grow our business with affordable marketing plans.
What is your favorite aspect of this product?
Constant Contacts has powerful and simple tools that help us to develop more efficient and strategic emails helping us to reach our clients in best way. They also help us in saving our time because their customized templates enable us to generate efficient emails in minimum time thus saving our time while promoting our business.
What do you dislike most about this product?
Constant Contact have steep pricing plans that everyone cannot afford. Also, their newsletter lacks considerably in styling department. Also, their basic personalization feature needs to be improved. Email deliverability needs further improvement.
What recommendations would you give to someone considering this product?
Constant Contact offers efficient package of email marketing and because of their customized templates which help us to generate strategic emails. They help us to create emails that stand out on any device with easy email editor tools.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring