What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Trustworthy
- Efficient Service
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Marketing Analytics
Social Media Marketing Management
Marketing Operations Management
Marketing Asset Management
Advanced Data Segmentation
Mobile Marketing Management
Multi Channel Integration
Advanced Campaign Management
Community Marketing Management
Marketing Workflow Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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Marketing Automation - B2C
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Marketing Automation - B2B
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Email Marketing
Translation missing: en.product_page.ratings.score 8.6
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Customer Relationship Management - Midmarket
Translation missing: en.product_page.ratings.score 8.0
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Constant Contact Reviews
DEANN B.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Aug 2023
Excellent Marketing Tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact can create a website, register for event, send out mass marketing emails...there is so many things one can do with Constant Contact. Not many other marketing tools can say that.
What is your favorite aspect of this product?
I love how east Constant Contact is to use. You can create an email anyway you want, and it looks great on a PC or mobile.
What do you dislike most about this product?
Customer service isn't too easy to work with. They do provide many articles to help answer questions, but sometimes that isn't enough and it's difficult to get someone who can assist.
What recommendations would you give to someone considering this product?
Get it-it's an all for one tool for marketing, through a website, emails, registration, etc...For many companies this one tool would be all you need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ronald B.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Constant Contact is great, use it!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Lot of different features that are particularly great when using for internal drip communications. Lots of other benefits and positives related to this product as well.
What is your favorite aspect of this product?
The easy way it allows for various campaigns to managed, including content variation and contact/mail list management.
What do you dislike most about this product?
I feel like the templating options and functionality could be better and/or easier to use/implement, although otherwise great!
What recommendations would you give to someone considering this product?
A great product for a lot of different functionalities, particularly for internal use!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Luiz C.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Must use in automation!!!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
As a user, I can tell you that SharpSpring stands out from other similar products in a few ways. Firstly, SharpSpring offers a robust set of marketing automation tools that are designed to help businesses of all sizes streamline their marketing efforts. This includes lead management, email marketing, landing pages, social media management, analytics, and more. Another thing that sets SharpSpring apart is its commitment to providing personalized support and training to its users. They offer live chat, phone support, and email support, as well as a library of resources like video tutorials and helpful articles.
What is your favorite aspect of this product?
SharpSpring's comprehensive marketing automation tools, user-friendly interface, and attentive support team.
What do you dislike most about this product?
I experience occasional technical issues, such as slow loading times or glitches in the platform. Additionally, the reporting capabilities of SharpSpring could be improved to provide more detailed and customizable analytics.
What recommendations would you give to someone considering this product?
I would present SharpSpring as a comprehensive and flexible marketing automation solution with a strong support team and a track record of success for businesses of all sizes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Acts with Integrity