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What is Constant Contact?

Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.

Company Details


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Awards & Recognition

Constant Contact won the following awards in the Email Marketing category

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Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

7% Negative
5% Neutral
88% Positive

Pros

  • Security Protects
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Email Delivery

90

Auto-Responders

86

Campaign Management

86

SPAM Compliance

85

Basic Reporting and Analytics

85

Segmentation

83

Email Templates

83

Contact Database

83

Surveys and Polling

83

Content Authoring

83

Sales Intelligence & Conversion Rates

82

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

81

Vendor Support

80

Breadth of Features

79

Constant Contact Reviews

Adiratna D.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Interaction that fulfills email advertising needs

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Constant Contact is extremely simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email promoting devices. I have relatively little involvement in the HTML side so I was unable to address that. I believe it's less fitting for email crusades with more perplexing necessities except if you anticipate doing this in HTML. The simplified point of interaction, while instinctive, has restricted choices.

What is your favorite aspect of this product?

You can achieve a considerable amount utilizing the simplified connection point, so there is less custom HTML required. Simple to use for people who are not educated. Exceptionally fast transfer speed for contact records when contrasted and other email showcasing sellers. Simple to tweak contact records. Shows substantially more reliably across various email clients when contrasted and other email advertising sellers

What do you dislike most about this product?

An intuitive point of interaction can be buggy. For instance, when you haul in a part, here and there the email format continues to scroll, so you're not ready to drop in the part. Revealing is a piece of befuddling. There are 2 unique ways of getting too revealing and I accept just one of them permitted you to see click rates for installed joins. Limits on the simplified connection point. For instance, you're not ready to make a sidebar that traverses the whole length of the email, which was a solicitation from a client.

What recommendations would you give to someone considering this product?

Constant Contact is incredible while attempting to target explicit market sections. We ordinarily prefer to portion our lord list by area, yet in addition have item sections, also. They truly do give pre-made sections to get you going as well. We don't generally utilize their email developer, we view others as more adaptable, instinctive, and have more assortment. We truly do lean toward messaging from Constant Contact,

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Jatero A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Online and Email Marketing Made Easy

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

With Constant Contact, it becomes easy to launch an online and email marketing campaigns.

What is your favorite aspect of this product?

The software offers great email marketing features. Creating a campaign and managing it is easy. I like the marketing automation features. Using and understanding Constant Contact is straightforward.

What do you dislike most about this product?

Zero problems using Constant Contact

What recommendations would you give to someone considering this product?

Constant Contact offers best email marketing features and is affordable as well. As a business, this is what you need to push your online and email marketing strategy to the next level.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

Emily J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Stay in marketing game with the help of it

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Constant contact is usually known for its email marketing but I got to tell you that it’s not just limited to email marketing and it’s helps with lots more things you might need handy in the marketing department like at our office. We have been using constant contact for years and now and we – as a team – are so happy with its overall performance.

What is your favorite aspect of this product?

As we all know that constant contact is famed for its email marketing, you can easily create your mass and bulk emails for each campaign you might want to run with easy drag and drop options. You can also have marketing and automation on almost all social media platforms. Not only has it provided you with templates it also provides you with unique ideas to put forward for your email marketing campaign.

What do you dislike most about this product?

As a good platform as it is, they should consider and understand the marketers, who use these platforms to ease their lives. We all work on and off our duty hours and we need a desktop to perform tasks or even keep a check on all campaigns and social media because there is no mobile application that can ease the whole process when we are not using our desktops anymore.

What recommendations would you give to someone considering this product?

A great and collaborative platform that is helpful and engage all team members to work at ease and in a more collaborative manner. You can have more advantages in marketing field than just email marketing and let me tell you this one really the guru of marketing field, give it a shot if you can afford it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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