What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Acts with Integrity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
SPAM Compliance
Surveys and Polling
Campaign Management
Basic Reporting and Analytics
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
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Constant Contact Reviews
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy Email Administration for Everyone
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
When it comes to programs designed specifically for small companies, Contact Constant stands out as a clear winner. It is a highly pragmatic solution for managing the myriad online business factors (emailing, marketing, automation, data analysis, report generation, administration, customer support, etc.). There is also the bonus of low costs and lightning-fast data transfer speeds.
What is your favorite aspect of this product?
Constant Contact is a popular email marketing platform with several lauded features, including: An intuitive drag-and-drop builder for stunning email marketing campaigns Proactive and reactive email marketing automation In-depth data analysis and reports Contact management and list expansion features included right in Connectivity to a wide range of third-party services and applications.
What do you dislike most about this product?
While I agree that there is need for improvement in the event platform, I do know that it is in the process of being upgraded. I'd love it if they combined their lead generating landing pages with their customizable landing pages so I could make a gorgeous landing page that also collects lead information.
What recommendations would you give to someone considering this product?
Constant Contact has been a huge help to our company since it has allowed many different divisions to easily communicate with their respective constituent groups via email. This method is also effective since it frees up our marketing team from having to personally pen each and every email. We've had success with it, so far. In my mind, it's hard to imagine a situation where it wouldn't be useful. Perhaps, if you have a sizable, autonomous email marketing team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anderson K.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2023
Constant Contact Is a Fantastic Tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is different from other similar products because it offers excellent results. Moreover, the implementation of Constant Contact is very easy.
What is your favorite aspect of this product?
I like how this email marketing software has been easy to use. Moreover, Constant Contact is a very affordable email marketing tool.
What do you dislike most about this product?
Constant Contact has never disappointed us. The features of Constant Contact are flawless.
What recommendations would you give to someone considering this product?
Constant Contact will meet your business needs because it is highly effective. I do recommend Constant Contact to everyone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shabbir H.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2023
"This tool is the best choice for email marketing"
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
This software stands out from similar products on the market since it can be used with a minimum of effort, yet the quality of its customer support is unrivaled.
What is your favorite aspect of this product?
Very user-friendly for those with little to no experience in email marketing. We find it quite helpful, and it's simple to set up so that our whole staff can collaborate on a task at once.
What do you dislike most about this product?
Unfortunately, the cost keeps rising. I wish there was some way to secure the current rate and keep using it indefinitely. Since this has been our practice for so long, we think it's reasonable.
What recommendations would you give to someone considering this product?
I would recommend it because of how simple it is to use. Very well-organized, featuring list and calendar views, folders, and other list management qualities Campaign management with automated email and social media scheduling.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service