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What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
5% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 83

Email Delivery

87

Segmentation

86

Sales Intelligence & Conversion Rates

85

SPAM Compliance

85

Campaign Management

85

Dynamic Content

85

A/B Testing

84

Content Authoring

84

Text Messaging

84

Auto-Responders

84

Contact Database

83

Vendor Capability Ratings

Average 82

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Business Value Created

84

Ease of Customization

84

Ease of IT Administration

83

Ease of Implementation

83

Quality of Features

82

Ease of Data Integration

81

Vendor Support

80

Usability and Intuitiveness

78

Availability and Quality of Training

78

Adobe Marketo Engage Reviews

Miao L.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Fantastic Email Marketing Tools

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

Easy to set up email campaigns and track everything you need.

What is your favorite aspect of this product?

Salesforce integration. We wouldn't be able to be so robust without it. Salesforce and Marketo are almost seamless together. It helps us send out alerts to our Sales team when new leads come in through our Marketo forms.

What do you dislike most about this product?

The interface needs some UX improvements, there are things which are not always intuitive. I still learn new ways of doing things, even if I've been using Marketo for the past 4 years constantly. Deleting assets can be difficult, multi select would be also a very needed feature.

What recommendations would you give to someone considering this product?

Be patience, it's worth the time. You will thank yourself later. When you're in doubt, you can always ask questions on Marketo Nation or contact the customer support, they are all very useful.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Helps Innovate

Michael L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The perfect MAP for SMB

Likeliness to Recommend

7 /10

What differentiates Adobe Marketo Engage from other similar products?

Highly productive in Email marketing, if you has a WCMS and CRM, they will work as all-in-one solution.

What is your favorite aspect of this product?

Incredibly mature architecture that is by design incredibly scalable and efficient. I've managed many smaller automation teams, and marketo allows us to do more with less.

What do you dislike most about this product?

Still not convinced the Adobe acquisition has been the most positive influence. There's definitely a larger business influence that we deal with nowadays. Yet I will say our account teams are every bit as attentive and responsive as they were before.

What recommendations would you give to someone considering this product?

Do your homework and compare options. If you have more complex business model, especially with multiple sales teams or business units competing for the same accounts, there may be better options. But then again maybe not...

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Jesus E.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

service with extraordinary performance.

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

Marketo Engage, part of the Adobe group, offers a cloud-based email marketing platform for businesses of all sizes to manage and monitor engaging customer relationships. This solution features integrated applications that provide a range of capabilities including marketing automation, social marketing, lead development, budget management, analytics, sales insight, and website customization. This software includes integrated solutions for the automation of social and digital marketing, streamlines marketing processes, offers more diversified campaigns, generates more leads.

What is your favorite aspect of this product?

Marketo has a solid visual architecture in its tiered and efficient graphical interface. Sufficient integration capacity with most devices and platforms currently available such as Salesforce. Robust API systems. Perfect tools for the design of reports and statistics of available and potential clients with which to design marketing campaigns.

What do you dislike most about this product?

The learning curve necessary to use the tools that Marketo offers are somewhat high, its interface is designed with the most expert user in mind, so it can be somewhat challenging and unfriendly to the most novice user. The Design Studio feature is complicated to handle. Marketo can be quite expensive to obtain.

What recommendations would you give to someone considering this product?

My team and I had excellent professional experience in managing Marketo for the optimal management of our capacities to develop our potential in turbulent virtual markets on a global scale. Nice logo in the form of windows that give the user the feeling of being able to see a good future for their company thanks to this software.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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