McLean & Company’s 2020 HR Trends Report gathered insight from over 800 business leaders and HR professionals to explore the forces and practices that are shaping HR over the coming year, and even decade, and how this data can be used to inform the HR strategic plan.

As demands on HR departments continue to evolve, our data indicates that the perceived performance of HR continues to decline; the function is not keeping pace with the increased need of organizations to maximize the value of their talent. At the same time, the practices and tools available to HR have exploded as new HR technologies and methodologies are being adopted.

This presentation explores how HR departments are responding to these demands and begins to identify emerging best practices as evidenced by analysis of a large HR survey and research project. The main areas under examination include the evolution of the design of HR departments, new tools in Talent Acquisition, the need to support digital transformation, and creating a culture of continuous learning.

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