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Train Managers to Coach Employees for High Performance and Development

Shift coaching training from a process focus to training managers to incorporate coaching behaviors into their day-to-day management.

  • Seventy-five percent of organizations provide coaching and mentoring training (CIPD, 2015), yet 27% of employees say their managers are poor at coaching (CIPD, 2017).
  • Conventional coaching training focuses on teaching managers a process of coaching without training them to apply the behaviors required to coach effectively.

Our Advice

Critical Insight

  • Conventional coaching training focuses on the process of coaching. However, more important than the process are the behaviors required to coach effectively.
  • Coaching is just one people management practice of many. It is not the be-all and end-all. Managers need to know when to use it and how to switch.
  • Coaching training needs to move beyond formal training to drive continuous development.

Impact and Result

  • Use McLean & Company’s behavior-focused coaching model to train managers to adopt the key behaviors required to coach.
  • Develop and implement post-training activities to ensure that managers sustain and apply their learning on the job.

Train Managers to Coach Employees for High Performance and Development Research & Tools

2. Follow up after training

Evaluate training effectiveness and continue managers’ coaching development after the training session.

3. Launch LMS training

Instill learning throughout the organization. Import an interactive eLearning module into your business’ existing learning management system.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Try Our Guided Implementations

Get the help you need in this 2-phase advisory process. You'll receive 4 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - Prepare for and deliver coaching training
  • Call #1 - Review training deck and clarify any questions you may have about content or delivery.
  • Call #2 - Discuss how to customize the training deck to ensure it fits with your organization.

Guided Implementation #2 - Follow up after training
  • Call #1 - Discuss how to reinforce coaching learning with relational and experiential learning opportunities.
  • Call #2 - Review post-training data and identify additional L&D resources to drive continuous improvement.


  • Anonymous, Director, Talent Management, Various Industries
  • Anonymous, Manager, Talent Management, Large Canadian Retailer
  • Elena Palumbo-Sergnese, Director, Talent Management, HOOPP
  • Jane Graydon, Interim VP of HR and Executive Coach, St. Joseph’s Health Centre
  • Keith Rosen, Chief Evolution Officer & Founder, Coachquest
  • Orlando Castillo, HR Manager, Organizational Effectiveness, Capital Farm Credit
  • Petter Andersson, People & Change Leader, Talent & Org Developer, Digital Strategist, HR Adviser, Consultant (Independent)
  • Sandie Walford, Instructional Design Specialist, HRG North America
  • Sherri Wimes, Consultant, MVP Advisory Group, LLC
  • Trevor Timbeck, Chief Talent Officer, Info-Tech Research Group
  • Anonymous, Sr. Director, HR & Executive Coach, Various Industries