- Human Resources Manager, Construction Machinery and Equipment Company
- Ronald Capelle, President & CEO and Author, Capelle Associates
- Sharon Patterson, Former SVP, Human Resources, Canadian Tire Corporation
- Andrea Peres, Director, Human Resources, Moneris
- Bramora Rebello, Director, Compensation & HR Analytics, Chemtrade Logistics
- Karen Riddell, Director, Talent Strategy & Employee Experience, London Health Sciences Centre
- Richard Sperling, Consultant and Principal, Sperling HR, LLC.
- Naomi Stanford, Organizational Design Consultant
- Stuart Wigham, Director at Wigham Consultancy Services Ltd.
- Tammy Williams, Director, Human Resources, Zappos
- Absence of a standard approach to optimizing span of control (SoC) creates a lot of uncertainty around measurement, analysis, and timing decisions.
- Managers play a significant role in driving engagement. Overlooking engagement decisions in SoC can be risky. The SoC structure must be optimized to leave space for leadership action that improves engagement.
- Span of control isn't a math problem, it is an organizational effectiveness problem. To effectively optimize SoC, organizations must be strategic in aligning SoC with organizational goals in both the short and long term.
- There’s no magic number when it comes to SoC; in order to be agile in the face of rapid change, every organization, business function, or industry requires a structure specific to their unique circumstances and these may change over time.
Impact and Result
Use McLean & Company’s customized SoC process to effectively prepare to restructure. Complete the SoC Playbook to capture project decisions and data for all iterations of your SoC optimization process, including:
- Collection and analysis of organizational data to identify SoC patterns, extract insights, and determine pain points.
- Assessment of the five critical factors that impact SoC, from both an organizational and a functional perspective.
- Review of the various cost-saving scenarios through widening SoC.
- Establishment of high-level SoC parameters to guide customization efforts.
- Tracking of organizational and project metrics.
This guided implementation is a six call advisory process.
Guided Implementation #1 - Determine current SoC
Call #1 - Discuss data collection options.
Call #2 - Review current SoC data to identify patterns and insights.
Guided Implementation #2 - Assess impacts on current SoC
Call #1 - Discuss assessment of impact factors.
Call #2 - Review potential for cost savings.
Guided Implementation #3 - Prepare to deploy initiative
Call #1 - Discuss project scope and process steps.
Call #2 - Review communication plan.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Determine Current SoC
- Identify project objective.
- Analyze organizational SoC data and identify insights, patterns, and pain points.
Key Benefits Achieved
- Project objectives understood and prepared.
- SoC patterns documented; insights and pain points identified.
Establish and prioritize high-level project objectives.
- Project objectives are prioritized.
Identify SoC patterns.
- Pertinent data related to SoC patterns documented.
Extract insights and identify pain points from SoC data.
- Insights and pain points identified and extracted.
Set benchmark metrics and baseline measurements.
- Metrics are set.
Module 2: Assess Impacts on Current SoC
- Assess and understand factors that impact SoC.
- Brainstorm cost-saving methods.
- Set high-level SoC parameters.
Key Benefits Achieved
- SoC impacts on the organization are assessed.
- Cost-saving methods are created and determined.
- High-level SoC parameters are set.
Complete the organizational-level assessment.
- Assessment of factors completed.
Brainstorm potential cost savings.
- Cost-saving options generated.
Establish high-level SoC parameters to be mandated across all functional areas.
- SoC parameters set.
Module 3: Prepare to Deploy Initiative
- Determine project scope, timeline, and communication strategy.
- Customize tools.
- Prepare for project implementation.
Key Benefits Achieved
- Project scope and timeline finalized.
- Communication strategy created.
- Tools customized.
- Implementation of project prepared.
Set project scope and corresponding timeline.
- Project scope and timeline set.
Develop the SoC optimization process and customize the SoC Launch Tool to prepare for project implementation.
- Optimization process determined and Launch Tool customized.
Create a communication strategy to roll out initiative.
- Communication strategy determined.