- Absence of a standard approach to optimizing span of control (SoC) creates a lot of uncertainty around measurement, analysis, and timing decisions.
- Managers play a significant role in driving engagement. Overlooking engagement decisions in SoC can be risky. The SoC structure must be optimized to leave space for leadership action that improves engagement.
- Span of control isn't a math problem; it is an organizational effectiveness problem. To effectively optimize SoC, organizations must be strategic in aligning SoC with organizational goals in both the short and long term.
- There’s no magic number when it comes to SoC; in order to be agile in the face of rapid change, every organization, business function, or industry requires a structure specific to its unique circumstances, and these may change over time.
Impact and Result
Use McLean & Company’s customized SoC process to effectively prepare to restructure. Complete the SoC Playbook to capture project decisions and data for all iterations of your SoC optimization process, including:
- Collection and analysis of organizational data to identify SoC patterns, extract insights, and determine pain points.
- Assessment of the five critical factors that impact SoC, from both organizational and functional perspectives.
- Review of the various cost-saving scenarios through widening SoC.
- Establishment of high-level SoC parameters to guide customization efforts.
- Tracking of organizational and project metrics.