Optimize Your Span of Control

• Absence of a standard approach to optimizing span of control (SoC) creates a lot of uncertainty around measurement, analysis, and timing decisions.
• Managers play a significant role in driving engagement. Overlooking engagement decisions in SoC can be risky. The SoC structure must be optimized to leave space for leadership action that improves engagement.

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Our Advice

Critical Insight

• Span of control isn't a math problem; it is an organizational effectiveness problem. To effectively optimize SoC, organizations must be strategic in aligning SoC with organizational goals in both the short and long term.
• There’s no magic number when it comes to SoC; in order to be agile in the face of rapid change, every organization, business function, or industry requires a structure specific to its unique circumstances, and these may change over time.

Impact and Result

Use McLean & Company’s customized SoC process to effectively prepare to restructure. Complete the SoC Playbook to capture project decisions and data for all iterations of your SoC optimization process, including:

• Collection and analysis of organizational data to identify SoC patterns, extract insights, and determine pain points.
• Assessment of the five critical factors that impact SoC, from both organizational and functional perspectives.
• Review of the various cost-saving scenarios through widening SoC.
• Establishment of high-level SoC parameters to guide customization efforts.
• Tracking of organizational and project metrics.