- Despite its many widely-known benefits, managers struggle to instill a mindset of accountability within their teams.
- This deficiency is often due to a lack of knowledge and/or lack of will.
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Critical Insight
- Accountability improves employee performance, development, interpersonal relationships, trust, empowerment, and engagement. This holds true regardless of level, business function, or individual personality type.
- Accountability is naturally associated with consequences, both positive and negative, but should be an avenue to foster positive relationships, develop key competencies, and create an environment focused around learning.
Impact and Result
- To address this deficit, managers must understand how and when to encourage autonomy and how to empower their employees to take success into their own hands. Thorough manager training can, and will, provide managers with the required information to guide and support their teams in becoming more accountable.
- Fostering personal accountability in individual contributors and leaders alike will help drive organizational performance.