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Shape the Frontline Employee Experience Tactics Catalog

Author(s): Sheerel Gordon, Veronica Kim, Elysca Fernandes

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Use this catalog in conjunction with Step 2 of McLean & Company’s Shape the Frontline Employee Experience storyboard to select tactics that:

Directly support the driving need to improve the frontline employee experience at the organization.
Address the unique needs of frontline employee segments.

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