All Research
Topics
DEI Lens: Employee Ambassador Program GuideUse this download to review the diversity, equity, and inclusion considerations when developing an employee ambassador program. |
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Learning in Action: Lead Your Team With Customer FocusUse this Learning in Action one-pager to summarize key takeaways from the Lead Your Team with Customer Focus training deck. |
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Coaching for Customer Focus ScenariosUse these hypothetical scenarios during the Lead Your Team With Customer Focus training session to help learners practice and reflect on their approach to conversations... |
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Handbook: Lead Your Team With Customer FocusUse this handbook to support key concepts and activities in the Lead Your Team with Customer Focus training deck. |
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Training Deck: Lead Your Team With Customer FocusUse this training deck to facilitate first-time leader training on customer focus. |
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Strengthen Leaders’ Customer FocusThis training deck provides leaders with practical ways to connect their team’s work to customer impact and reinforce customer-focused behaviors. |
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AI in HR Primer & Use Cases CatalogUse this catalog to understand how to use AI effectively in HR, how to approach AI use cases strategically, and to explore potential use cases throughout the employee... |
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AI Transformation Brief – July 2025Explore McLean & Company’s July 2025 AI Transformation Brief, featuring AI copyright challenges, unique AI use cases, AI risk management, and strategic insights for HR... |
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L&D Strategy Presentation TemplateUse this tool to document key sections of the L&D strategy. |
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Effectively Assign Responsibilities in a Project Team Guide and ToolUse this guide and tool to select or create a framework for assigning team responsibilities and to document team roles. |
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