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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Coaching for Customer Focus Scenarios Use these hypothetical scenarios during the Lead Your Team With Customer Focus training session to help learners practice and reflect on their approach to conversations...
Handbook: Lead Your Team With Customer Focus Use this handbook to support key concepts and activities in the Lead Your Team with Customer Focus training deck.
Training Deck: Lead Your Team With Customer Focus Use this training deck to facilitate first-time leader training on customer focus.
Strengthen Leaders’ Customer Focus This training deck provides leaders with practical ways to connect their team’s work to customer impact and reinforce customer-focused behaviors.
AI in HR Primer & Use Cases Catalog Use this catalog to understand how to use AI effectively in HR, how to approach AI use cases strategically, and to explore potential use cases throughout the employee...
AI Transformation Brief – July 2025 Explore McLean & Company’s July 2025 AI Transformation Brief, featuring AI copyright challenges, unique AI use cases, AI risk management, and strategic insights for HR...
L&D Strategy Presentation Template Use this tool to document key sections of the L&D strategy.
Effectively Assign Responsibilities in a Project Team Guide and Tool Use this guide and tool to select or create a framework for assigning team responsibilities and to document team roles.
Boost HR Credibility Through Project Insights Leverage project retrospectives to gain feedback from key players, uncover lessons learned, and decide on recommended actions to drive improvement and better business...
Facilitate Effective Project Insights Meetings – Infographic This infographic provides helpful tactics to facilitate effective project insights meetings to drive results and reinforce HR's credibility as a trusted, strategic partner.