Learning Content
Topics
Types of Content
Train Managers to Navigate Difficult ConversationsDifficult conversations are difficult for a reason and managers often evade handling them or conduct them poorly. When managers avoid discussing important issues it can... |
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Training Deck: Emotional Intelligence in LeadershipThe ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be... |
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Emotional Intelligence HandbookThis workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training. |
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Emotional Intelligence ScenarioUse this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session. |
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Emotional Intelligence Knowledge CheckUse this knowledge check after training leaders on emotional intelligence to assess their understanding of the content. |
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Learning in Action: Emotional Intelligence for Effective LeadershipUse this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential. |
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Lead With Emotional IntelligenceThe ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be... |
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Microlearning: Effective Virtual MeetingsLearn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time. |
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Negotiate With EmpathyNegotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen... |
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Learning in Action: Solve HR Problems Using Systems ThinkingUse this handout to remind learners of core systems thinking concepts when faced with the need to problem solve. |
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