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This infographic enables first-time leaders to build their awareness of common challenges neurodivergent staff face and be prepared to use this knowledge as they navigate...
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This tool provides first-time leaders with a customizable template that they and their staff can use to write their own personal "user manuals," or documents about their...
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This interactive eLearning module targets core behaviors of effective coaching. It is intended to interact seamlessly with your organization's existing learning...
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Use this learning in action sheet to summarize key points from the Practice Key Coaching Behaviors LMS Download.
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This infographic offers first-time leaders quick takeaways on how to manage the different change responses to their promotion.
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This tool provides first-time leaders with the space to reflect on their relationships with former peers and formulate an action plan to sustain the relationship as they...
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Share this tool with emerging leaders to help structure the way they track accountabilities for specific client needs.
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Distribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with...
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This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.
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Share this infographic to provide emerging leaders with advice on how to create self-nudges that make time management more intuitive. Along with a step-by-step approach,...
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