Be Empathetic in Conversations Around Trauma – Infographic

Author(s): Michelle Courneyea, Janet Clarey, Claire Sears, Brittany Reid

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This infographic contains sample phrasing for four key takeaways:

  • Thank your staff for confiding in you.
  • Understand it’s not your role to heal trauma.
  • Demonstrate you care.
  • Connect them to other resources.