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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this template to document employer and employee needs from the employee lifecycle.
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Use this guide during prototype testing sessions to track feedback conversations.
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