What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Srilekhya K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is great option
What is your favorite aspect of this product?
Zoom is very responsive
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Great option to video call
Pros
- Performance Enhancing
- Enables Productivity
- Over Delivered
- Friendly Negotiation
Yamato O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Collaborations and efficient teamwork
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
A tool that allows professionals to expand functions that improve their development capabilities through more direct and digital communications, it has capabilities that differentiate it from others, such as allowing campaigns to be created even from its platform, with a whiteboard virtual and a contact center that unifies them all
What is your favorite aspect of this product?
I like it because in recent years the tool has developed the most advanced conversation systems, understanding how new professionals communicate, it also has a telephone as well as allowing teams to work without problems, being much more than just a communication tool conferences
What do you dislike most about this product?
I don't have any problem, it is a tool that is constantly being developed, understanding what professionals require
What recommendations would you give to someone considering this product?
I like it and I recommend it because it has many packages that allow teamwork without limits
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy