What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Kunal P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Best Quality tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen sharing feature, emoji feature and raise hand feature.
What is your favorite aspect of this product?
screen sharing.
What do you dislike most about this product?
I haven't found any disadvantage yet.
What recommendations would you give to someone considering this product?
Best high-quality video conferencing app with screen sharing option without any lags.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Todd E.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great, reliable, easy to use. A key in our biz.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Consistency and reliability.
What is your favorite aspect of this product?
Quick and easy to use.
What do you dislike most about this product?
Could use better pricing to better fit our usage.
What recommendations would you give to someone considering this product?
Use it for a while to ensure you are comfortable with it.
Pros
- Enables Productivity
- Trustworthy
- Acts with Integrity
- Reliable
ANIKET K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Best Conferencing and Connectivity tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom One distinguishes itself by seamlessly integrating video conferencing, instant messaging, and collaboration tools into a unified platform
What is your favorite aspect of this product?
My favorite aspect of Zoom One is its intuitive interface and reliable video conferencing, providing a seamless platform for effective collaboration and communication.
What do you dislike most about this product?
While Zoom One excels in collaboration, the occasional variability in audio quality can be a drawback, impacting the overall user experience.
What recommendations would you give to someone considering this product?
i will recommend this to every remote companies
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity