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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details


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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative
5% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Efficient Service
  • Enables Productivity

Feature Ratings

Average 84

Document Hosting

88

Document Sharing

87

Searchability

86

Editor Functions

85

Security and Access Control

84

Check Out Check in

84

Indexing and Classification

83

Publication Workflow

83

Access Tracking

82

Metrics and Reporting

82

Version Control

81

Vendor Capability Ratings

Average 82

Quality of Features

85

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Customization

84

Business Value Created

83

Ease of IT Administration

83

Ease of Implementation

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

78

Zoho WorkDrive Reviews

Carissa W.

  • Role: Vendor Management
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A comprehensive file management solution

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

One of the things that differentiates Zoho WorkDrive from other similar products is its seamless integration with other Zoho apps. This allows for easy collaboration and communication within teams as well as streamlined workflows. Additionally, it offers advanced security features such as password protection and expiration dates for shared links, making it a secure choice for storing and sharing sensitive information. The user-friendly interface also makes it easy to navigate and manage files, making it a great option for both personal and business use. Overall, Zoho WorkDrive offers a comprehensive and secure solution for managing and sharin

What is your favorite aspect of this product?

As a customer success manager, my favorite aspect of Zoho WorkDrive is its ability to streamline collaboration and communication within teams. The integration with other Zoho apps, such as Zoho Docs and Zoho Meeting, allows for easy file sharing and real-time editing with team members. This eliminates the need for multiple platforms and ensures that everyone is on the same page. Additionally, the advanced security features provide peace of mind for our customers who are storing sensitive information. Overall, Zoho WorkDrive is a comprehensive and user-friendly solution that helps teams work more efficiently and effectively.

What do you dislike most about this product?

As a customer success manager, one thing that I dislike about Zoho WorkDrive is that it lacks a built-in e-signature feature. This means that in order to sign documents, users would need to use a separate tool or software, which can be a bit cumbersome and time-consuming. This is particularly an issue for businesses that need to sign multiple contracts and agreements on a regular basis. It would be great if Zoho WorkDrive could integrate this feature in the future, to make the process more efficient and streamlined.

What recommendations would you give to someone considering this product?

As a customer success manager, I recommend evaluating your specific needs before committing to Zoho WorkDrive. Test the free version or take advantage of the free trial before making a purchase. Be aware of the lack of built-in e-signature feature and take advantage of the integration with other Zoho apps and the comprehensive documentation and tutorials offered by Zoho.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Charley L. M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Management of Files and Folders at its Best.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho WorkDrive is a fantastic online file management system for cooperating teams. Access levels to the Managed Team folder can vary. Zoho WorkDrive administration is quick and straightforward because admins can control file permissions and roles from the Admin Dashboard while also keeping an eye on their colleagues' activity. The safest possible document is storing.

What is your favorite aspect of this product?

Without having to download or install any additional software, it features an integrated office suite that enables us to edit or create documents, files, etc. It provides real-time updates on team members who are editing files. Users can choose who has access to specific files or folders. Even when not connected to the internet, it functions flawlessly and immediately syncs the files.

What do you dislike most about this product?

There are no features for a dedicated account manager or others. Since they frequently take days to respond to emails, customer service is often disappointing. Some crucial capabilities, such as two-factor authentication, are absent from the entry-level and midlevel models. The video player could be more outstanding and needs more simple controls for playback.

What recommendations would you give to someone considering this product?

Access control allows us to secure confidential data by preventing unauthorized access or modification. Activity timelines assist us in understanding the actions taken about our file. Zoho Team Drive is a nice option for people looking for alternatives to conventional cloud services and file management systems. This tool is waiting for you if you want to try something new and different, and I highly recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lia D.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud storage with a large capacity.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

File recovery and backup are simple processes. With the software, file sharing and transfer are simple. I can share ideas with my team, and we can update as needed, which is incredibly helpful! Protects all of our files and data by preventing access to them by anybody without the proper authorization. Files and data are perfectly organized to make search and retrieval simple.

What is your favorite aspect of this product?

The administrator's dashboard is useful for obtaining user and storage information. When an employee leaves a position, file ownership may be transferred. Android applications offer push notifications for any Team Folder activity. The user can also draft documents and plan when to publish them. Due to the great user support, the workspace is very simple to navigate. You have comprehensive control over checking and changing file permissions as an administrator.

What do you dislike most about this product?

Since the airline frequently uses forms to communicate with customers and employees, its inability to generate documents puts it at a disadvantage when communicating with customers and employees. No zero-knowledge encryption is available. It suggests that anyone who can get through Zoho's security would be able to access our data. While some things are vital, others are pricey but still necessary.

What recommendations would you give to someone considering this product?

An effective collaboration tool for managing files is called Zoho WorkDrive. It offers a safe workspace where people can collaborate on papers and data. The workflow between and across teams is made simpler by the design of Zoho WorkDrive. Get your work safe place with features like monitoring the activity and audit trail for simple team management and administration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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