What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Single Sign-On (SSO)
Expense Itemization
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Receipt Image Submission
Desktop Browser Support
Multi Currency
Expense Policy Aware
Travel Profile
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Mia J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
"Zoho Expense is amazing and fantastic"
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense offers a wide range of features like receipts scanning and policy. .
What is your favorite aspect of this product?
Zoho Expense is affordable therefore, large number of users can access it.
What do you dislike most about this product?
Zoho Expense has limited mobile app capabilities. This could draw back employees who need to track expenses on-the-go.
What recommendations would you give to someone considering this product?
User considering Zoho Expense should make sure that it has all the features they need to track expenses efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sanjeet K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Best expense management and tracking tool.
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Customisable interfaces and user friendly features. Easy to track and manage expenses.
What is your favorite aspect of this product?
Customisable interfaces and user friendly features. Easy to track and manage expenses.
What do you dislike most about this product?
Support and some custom features required lot time to integrate.
What recommendations would you give to someone considering this product?
Best expense management and tracking tool. Easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product for the cost, Zoho One!
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
All the expense tracking programs are pretty much the same. However, Zoho Expense when bundled with the Zoho One suite allows full blown integration between numerous other products. I love how Zoho Expense can send an email when a certain expense is entered. The reporting is much stronger than Quickbook and everything in Zoho Expense is flexible.
What is your favorite aspect of this product?
The reporting makes my like so easy. Seeing exactly how much I spend for signs, lockboxes, business cards, flyers, etc is a game changer. Plus the integration between other Zoho products of the Zoho One Suite is absolutely a game changer for any small business.
What do you dislike most about this product?
I wish it had a mileage tracker or even an auto mileage tracking. That's one expense everyone struggles to enter or remember exactly how much it costs.
What recommendations would you give to someone considering this product?
If you are running a small business Zoho Expense will save you a ton of time and money. However, if you use Zoho Expense with the Zoho One suite, your entire organization will function like a large corporation. You'll have tools, reporting and tons of other enhancements to make your business fly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
