What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Expense Itemization
Single Sign-On (SSO)
Receipt Image Submission
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Desktop Browser Support
Travel Profile
Multi Currency
Expense Policy Aware
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Sanjeet K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Best expense management and tracking tool.
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Customisable interfaces and user friendly features. Easy to track and manage expenses.
What is your favorite aspect of this product?
Customisable interfaces and user friendly features. Easy to track and manage expenses.
What do you dislike most about this product?
Support and some custom features required lot time to integrate.
What recommendations would you give to someone considering this product?
Best expense management and tracking tool. Easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product for the cost, Zoho One!
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
All the expense tracking programs are pretty much the same. However, Zoho Expense when bundled with the Zoho One suite allows full blown integration between numerous other products. I love how Zoho Expense can send an email when a certain expense is entered. The reporting is much stronger than Quickbook and everything in Zoho Expense is flexible.
What is your favorite aspect of this product?
The reporting makes my like so easy. Seeing exactly how much I spend for signs, lockboxes, business cards, flyers, etc is a game changer. Plus the integration between other Zoho products of the Zoho One Suite is absolutely a game changer for any small business.
What do you dislike most about this product?
I wish it had a mileage tracker or even an auto mileage tracking. That's one expense everyone struggles to enter or remember exactly how much it costs.
What recommendations would you give to someone considering this product?
If you are running a small business Zoho Expense will save you a ton of time and money. However, if you use Zoho Expense with the Zoho One suite, your entire organization will function like a large corporation. You'll have tools, reporting and tons of other enhancements to make your business fly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Imran Noon D.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Cost Effective, Best ROI, Easy to Integrate,awsome
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
ZOHO is less pricey as compared to other applications available in the Market. They have a really knowledgeable customer and IT implementation team, they are well-trained and subject matter experts.
What is your favorite aspect of this product?
I really love the Integration capability of ZOHO; it is very simple and approval expense approval flow is very well designed
What do you dislike most about this product?
It supports multiple markets in their local currencies, so the employees when they travel, can use the original currency of purchase, and ZOHO will convert it to their preferred currency of refund.
What recommendations would you give to someone considering this product?
new established enterprises and startup always have manual handling of expenses, they cant afford expensive application available in market. Zoho is incredible from small scale business to large scale business. It give full control of accept/reject/change of expense to user and approver. It has an email functionality to update about all statuses.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
