What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Expense Itemization
Single Sign-On (SSO)
Receipt Image Submission
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Desktop Browser Support
Travel Profile
Multi Currency
Expense Policy Aware
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Aidan R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Great Tool for Simplified Expense Tracking
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense stands out with its intuitive design and smooth integration with other Zoho apps, which is a big plus for our HR team managing various employee expenses.
What is your favorite aspect of this product?
The ease of creating and approving expense reports is fantastic. The mobile app makes it super simple for employees to submit expenses on the go, which helps me keep everything organized.
What do you dislike most about this product?
It can be a bit tricky to customize some features, especially if you’re not very tech-savvy. Also, occasional glitches with the mobile app can be a minor inconvenience.
What recommendations would you give to someone considering this product?
Give it a try and explore all the features during the trial period. It’s a solid choice for streamlining expense management, especially if you’re already using other Zoho products.
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Helps Innovate
Alexis P.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Mar 2024
Zoho Expense Is a Reliable Expense Management Tool
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
I am impressed by the accuracy of Zoho Expense, which makes it a standout expense management software.
What is your favorite aspect of this product?
I like how affordable Zoho Expense has been. Zoho Expense is super effective to use.
What do you dislike most about this product?
I do not dislike Zoho Expense at all. Zoho Expense has been the best.
What recommendations would you give to someone considering this product?
I highly recommend Zoho Expense. Zoho Expense is so effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Great platform to manage employee expenses
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The level of automation in expenditure management is truly remarkable. It greatly enhances efficiency across the board, from capturing receipts to producing reports. The improvement in speed and accuracy of expenditure monitoring has the dual effect of making expense reporting easier and the reimbursement process speedier.
What is your favorite aspect of this product?
Managing staff spending is a breeze with this tool, which we adore. Each expense can be assigned a unique category, and advancements and staff expenditures can be tracked. Once a report is accepted, it is synced to Books, which serves as our accounting software. Setting up automatic report creation, staff reminders to mention spending, and two-person report approval is a huge time saver.
What do you dislike most about this product?
It's almost flawless, but then again, nothing is. It would be great if, in addition to the detail, the note or description of the expense could be synchronized to Zoho Books when we sync our spending.
What recommendations would you give to someone considering this product?
With Zoho Expense, you can simplify your financial reporting, which will save you time and cut down on mistakes.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
