What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Expense Itemization
Single Sign-On (SSO)
Receipt Image Submission
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Desktop Browser Support
Travel Profile
Multi Currency
Expense Policy Aware
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Robinson N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
A great time saver for our finance team
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense support team was very responsive and friendly too. And the second reason why we choose to utilize Zoho Expense, in comparison to the other bigger expense reporting tools, the pricing was very affordable.
What is your favorite aspect of this product?
Zoho Expense gets all our receipts organized and our staff members are now saving time as they used to spend a lot of time-saving receipts and collecting expense reports. It has also benefited our finance team as they are now having ample time to review reports submitted by employees. We are able to plan for our travel in advance using Zoho Expenses.
What do you dislike most about this product?
Zoho Expense is easy to use and streamlines the expenses approval process. There is nothing i find i dislike about the product.
What recommendations would you give to someone considering this product?
A great deal of time is saved with Zoho expense and i wouldn't hesitate to recommend it for other companies to try out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abigael M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Expense reporting at its best
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense has perfected the art of automation making work easier.
What is your favorite aspect of this product?
Zoho Expense enables me to manage workflow and compare with ongoing expenses and spending. As such, I have all the necessary information that indicates how the company is spending as well as the expenses incurred for better accountability.
What do you dislike most about this product?
There is nothing to hate Zoho Expense unless one does not understand how it works.
What recommendations would you give to someone considering this product?
I recommend Zoho Expense to any firm in any field that has issues tracking and reporting on its expenses and spending. Zoho Expense will help to improve o the two areas.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gabriel C.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2020
Automation of expense management
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Credit card transaction can be captured automatically using Zoho expense and turned into expenses. It enforces company expenses policies in terms of expenditure, ensures no one overspends.
What is your favorite aspect of this product?
Integrates with other solutions from Zoho. It does expense monitoring and reporting very effectively which was our main issue. Receipts and credit cards can easily be converted into expenses automatically. The receipts can be grouped together to produce reports. It can submit complete reports on mobile phones. Well easily keeps track of expenses so reimbursement is easy.
What do you dislike most about this product?
So far Zoho expense has met all our need. we have nothing to dislike.
What recommendations would you give to someone considering this product?
Zoho expense manages expenses and monitors expenses too in a very easy and automatic way. The fact that it can capture receipts and credit cards automatically and turn them into expenses id very helpful. It can also produce instant reports even o mobile phones so you need not worry. I highly recommend Zoho expense for anyone seeking to mange the expenses o their organization.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service