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Workday, Inc.

Workday Spend Management

Composite Score

7.4 /10

CX Score

7.7 /10

48 Reviews Write a Review

What is Workday Spend Management?

Make expense reporting seamless. Easily capture, submit, and approve expense reports—at work or on the go—with expense reporting software from Workday. Lower costs, improved accuracy, better expense tracking, and faster reimbursements.

Company Details

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Awards & Recognition

Workday Spend Management won the following awards in the Expense Management category

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0 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

1 Top Rated Capabilities

3 Top Rated Features

2021

Workday Spend Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Spend Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Spend Management?

2% Negative

3% Neutral

95% Positive

Pros

Continually Improving Product
Security Protects
Fair
Performance Enhancing

Feature Ratings

Average 83

Expense Detail Tracking

Receipt Image Submission

Approval Workflow

Multi Currency

Expense Itemization

Optical Character Recognition

Single Sign-On (SSO)

Desktop Browser Support

Expense Policy Aware

Mobile App or Mobile Browser Support

Travel Profile

Vendor Capability Ratings

Average 76

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of Customization

Workday Spend Management Reviews

King-Fa M.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Great improvement for us

Likeliness to Recommend

7 /10

What differentiates Workday Spend Management from other similar products?

User interface

What is your favorite aspect of this product?

It’s cloud so I could do it from anywhere

What do you dislike most about this product?

Certain reporting tools are lacking

What recommendations would you give to someone considering this product?

Great product and used by many higher ed institutions

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Robert P.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Does it promises but has high learning curve.

Likeliness to Recommend

8 /10

What differentiates Workday Spend Management from other similar products?

It's comprehensive.

What is your favorite aspect of this product?

I can do everything I need to do through the portal.

What do you dislike most about this product?

High learning curve.

What recommendations would you give to someone considering this product?

Take advantage of all training provided.

Pros

Reliable
Enables Productivity
Trustworthy
Transparent

Cons

Less Efficient Service

Laura R.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Easy to use

Likeliness to Recommend

9 /10

What differentiates Workday Spend Management from other similar products?

Workday is an all in one product. We don't need to use as many applications

What is your favorite aspect of this product?

Workday is easy to use compared to other products we've used before

What do you dislike most about this product?

The only dislike is that Workday is a bit pricey

What recommendations would you give to someone considering this product?

I do not have any recommendations for someone considering this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Workday Spend Management

What is Workday Spend Management?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Workday Spend Management Ratings

84 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Workday Spend Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Workday Spend Management Reviews

King-Fa M.

Great improvement for us

Likeliness to Recommend

Pros

Robert P.

Does it promises but has high learning curve.

Likeliness to Recommend

Pros

Cons

Laura R.

Easy to use

Likeliness to Recommend

Pros

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Title

Feature Ratings

Expense Detail Tracking

Receipt Image Submission

Approval Workflow

Multi Currency

Expense Itemization

Optical Character Recognition

Single Sign-On (SSO)

Desktop Browser Support

Expense Policy Aware

Mobile App or Mobile Browser Support

Travel Profile

Vendor Capability Ratings

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of Customization

Quickbooks Expense Tracking