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Wix Scheduling Logo
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Wix.com

Wix Scheduling

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Wix Scheduling
7.8 /10

What is Wix Scheduling?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Scheduling won the following awards in the Appointment Scheduling category

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Wix Scheduling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Scheduling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
89%
Conflict Resolution:
95%
Strategy & Innovation:
84%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Scheduling?

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7% Negative
4% Neutral
89% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Effective Service

Feature Ratings

Average 80

Scheduling Link Creation

86

Availability Preferences

83

Real-Time Calendar View

82

Mobile

82

Automated Notifications

82

Payment Processing

80

Calendar Integration

78

Customizable Branding

76

Analytics and Reporting

75

3rd Party Integration

72

Vendor Capability Ratings

Average 80

Availability and Quality of Training

85

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

80

Ease of Customization

80

Business Value Created

79

Quality of Features

78

Ease of IT Administration

77

Vendor Support

77

Breadth of Features

76

Product Strategy and Rate of Improvement

75

Wix Scheduling Reviews

Claudia M.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

It is good but not the best option in the market.

Likeliness to Recommend

7 /10

What differentiates Wix Scheduling from other similar products?

Wix bookings provides easy access.

What is your favorite aspect of this product?

The connectivity from webpage to booking. It is easy to create a pipeline.

What do you dislike most about this product?

Not so friendly for new users.

What recommendations would you give to someone considering this product?

Watch videos for tutorials.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

Sohail m.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Manage all clients interactions with Wix Bookings!

Likeliness to Recommend

8 /10

What differentiates Wix Scheduling from other similar products?

It has provided seamless booking experience to our customers compared with other similar platforms.

What is your favorite aspect of this product?

It has provided advanced features for providing a full fledged scheduling experience right from our websites. With it my clients can book and set their appointments time themselves. Very user friendly.

What do you dislike most about this product?

Wix bookings rocks! I have no dislike towards it!

What recommendations would you give to someone considering this product?

Yes,very convenient and easier to operate than other booking softwares.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

Jie M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Book Now and Get a 20% Discount on Wix Bookings.

Likeliness to Recommend

10 /10

What differentiates Wix Scheduling from other similar products?

This system offers a simple and intuitive user interface that allows users to book appointments easily and quickly. Additionally, the platform offers a variety of customization options, such as the ability to add images, text, and links to your booking pages. It also offers a variety of marketing tools, such as the ability to create coupons and custom promotions, to help businesses promote their services.

What is your favorite aspect of this product?

It is a simple to use platform, allowing users to set up and manage their business without having to have advanced technical knowledge. Additionally, it seamlessly integrates with the Wix website builder, allowing users to easily add a booking section to their website. For its part, it makes it easy for users to automate many of their business management processes, such as confirming appointments, sending reminders, billing, etc.

What do you dislike most about this product?

-Limited availability of third-party integrations. -There is no recurring payment option. -The prices of the platform are not the lowest. -Customers cannot book more than one service at a time. -There is no mobile app for customers. -There is no API for developers to integrate with other platforms. -There is no shared calendar option for customers to see availability.

What recommendations would you give to someone considering this product?

It is a great tool for those who want to manage their reservations and appointments efficiently. It is designed to be intuitive and easy to use, and offers a host of features such as scheduling, customer management, rate and discount settings, notification management, and integration with other services. It's also a great way to increase online visibility, as Wix Bookings allows users to create a booking page on their website, making it easy for customers to find information and make reservations quickly and easily. Furthermore, the platform is safe, reliable and offers technical support in case users have questions or problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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