What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Smartsheet Reviews
Aurangzeb Nawaz K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Smarsheet changes the work ways
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The two elements that make Smartsheet so valuable are the flexibility of the software and the great training and reference pages that make unlocking the software's potential easy.
What is your favorite aspect of this product?
My favorite feature is the automation. Having the ability to automate communication to our vendors is invaluable and saves my small team a lot of time that we would not otherwise have. It is incredibly easy to setup and the interface is very user friendly.
What do you dislike most about this product?
While Smartsheet is packed with features, the learning curve can be steep, requiring some time to fully grasp and utilize all the available functionalities.
What recommendations would you give to someone considering this product?
Recommending due to its versatile features and user friendly interface .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gary W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fantastic product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The platform includes powerful automation features
What is your favorite aspect of this product?
The platform’s ability to adapt to various workflows and project management needs
What do you dislike most about this product?
The number of pre-built templates is not as extensive as some other tools,
What recommendations would you give to someone considering this product?
Its flexibility is great, but it's important to ensure it fits your specific use case.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Sayyam M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
A comprehensive review on smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I think the thing which differentiate smartsheet from other similar softwares is the powerful combination of traditional spreadsheet and powerful tools. Due to which it is easy for user to understand how to use as it is traditional spreadsheet interface with so many tools to improve work.
What is your favorite aspect of this product?
My favourite aspect about smartsheet is it's flexibility and adaptability one can easily adapt with smartsheet as it uses traditional spreadsheet interface.
What do you dislike most about this product?
There is nothing that I dislike about smartsheet however there are minor things but they are not worth to be disliked
What recommendations would you give to someone considering this product?
I recommend that one should first assess their need and then decide whether they want to use it or not . Because it contains so many powerful tool which will become burden to you if you don't use them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
