What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Project Portfolio Management - Midmarket
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Task Management
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Project Management - Enterprise
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Smartsheet Reviews
Rohit S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Spreadsheets that work well together.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is great because it combines the freedom of a spreadsheet with tools for managing projects.
What is your favorite aspect of this product?
Viewing and editing complicated data sets is made easy, so team members can change how they see things.
What do you dislike most about this product?
Smartsheet can be pricey for small businesses or teams.
What recommendations would you give to someone considering this product?
Smartsheet is great for managing multiple projects and working together.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
My main work and project management tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With its project management skills and spreadsheet versatility, Smartsheet gives users more control than traditional solutions.
What is your favorite aspect of this product?
The upgraded automation engine permits complex conditional logic operations, increasing efficiency.
What do you dislike most about this product?
Large datasets or project information may slow performance.
What recommendations would you give to someone considering this product?
Smartsheet is perfect for organizations and groups who seek a versatile project management application with modern automation and integration.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Sep 2024
Great product, great people!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity