What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Addison R.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
" Fantastic, Incredible & Reliable Online Manager"
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet provides single source of your projects information and it analysis the in priority of their urgency. Besides it collaborates your teams to a point of maximising their productivity. Tasks scheduling and monitoring.
What is your favorite aspect of this product?
It fully allows me to monitor all ongoing projects and enables me to know who was to perfom a specific activity on project. Giving priority to most important task or project and best time estimates.
What do you dislike most about this product?
Nothing to complain this far, it functions well.
What recommendations would you give to someone considering this product?
I highly recommend to them but I would advise them to read its policy first.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cynthia A.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's very easy to maintain small medium size projects compared to other similar platforms.
What is your favorite aspect of this product?
It's very easy to set up and as well as to manage projects. It's user friendly and cost friendly. Also I like how it has large data storage and internet based accessibility.
What do you dislike most about this product?
I have no complain towards it since it works best for me.
What recommendations would you give to someone considering this product?
The solution is here with them and they should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Priyanka L.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2021
" Incredible, Intrusive, Organised & Inexpensive "
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Top security. Pleasant. It has unique features. It helps us to organize, plan and schedule for projects and non projects. It collaborate teams thus maximizes production. It has intrusive design. Ease of use. It is customizable to meet all you need. Track the progress of ongoing projects. Ability to start several projects at the same time. Availability and affordability guaranteed. It prepares invoices . It helps in attachment of existing files and images. It satisfies with all it has.
What is your favorite aspect of this product?
Customizable thus meets all we need. Team collaboration. Ease of use. Improved features. Prepares projects' and tasks budget. Organize my work. Available. No plugins. Scheduling and adding assignment to teams.
What do you dislike most about this product?
Nothing at all hence it meets all under one roof.
What recommendations would you give to someone considering this product?
I highly recommend SmartSheet tool because it meets all we need under one roof, pick it and implement it into use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
