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Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

David G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A smart tool for managing tasks and projects.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It's simple to plan and organize workflows,task and projects easily. This tool helps me to view status of work.

What is your favorite aspect of this product?

It's simple to collaborate with my teams through projects assigned to them. It's simple to manage tasks and projects in real-time. It's simple to track work progress quickly. This tool helps to increase productivity as it automates workflows and projects.

What do you dislike most about this product?

Been able to organize and manage tasks and projects smartly with this tool is awesome hence no drawback.

What recommendations would you give to someone considering this product?

It's one of an amazing tool that allows me to collaborate with my teams on projects and also manage task and project effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

ApprAll projects will be managed with approved sof

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

SmartSheet is a program that allows you to create a smartsheet Unlike ClickUp, which caters to teams who want to work smarter and more efficiently on a masterfully intuitive platform, Smartsheet's intuitive online project management application is widely used by all organizations to monitor and manage various types of work for teams large and small, from large companies to SMBs.

What is your favorite aspect of this product?

Smartsheet allows anyone to manage a project. It's simple to assign tasks, track progress, share documents, and convey information to your teammates (link to a document or attach an image, etc.). The whiteboard/team alerts are really useful, since they eliminate the need to send emails back and forth between participants. Advanced scheduling capabilities enable me to construct work plans that correspond to the schedules of my team, which I find really beneficial (eliminate holidays, days the office is closed, etc.). The most important characteristics of Smartsheet are its customization and data input capabilities.

What do you dislike most about this product?

The fact that you can only download the regular view irritates me. As a fan of Smartsheet's grantt view for visualizing processes, having that option in the Excel download would be fantastic! Due of a lack of user timelines, guest papers, and other resources, these resources cannot be used in sheets. Connect to Google Calendar and arrange events on the calendar rather than the entire day.

What recommendations would you give to someone considering this product?

Try it out first; they provide a two-week trial period, and you can get a lot of value out of it in that time. Also, Smartsheet works best when combined with other productivity tools like Trello, Jira, Podio, and so on. Smartsheet isn't the only productivity or project management tool you'll need, but it's one of the best.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Will M.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Robust Project and Portfolio Management Solution

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Smartsheet has been quite helpful in tracking the perfomance of our sales campaigns. It helps teams to collaborate better in projects towards achieving a common goal

What is your favorite aspect of this product?

It is very convenient and has an intuitive UI. It encourages accountability and transparency.

What do you dislike most about this product?

Some functions fail to automate and require manual action.

What recommendations would you give to someone considering this product?

It is the best for managing campaigns, projects and portfolios

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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