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Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Kelly m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

My experience with smartsheet

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

It's highly effective project management and team collaboration tool that is easy to learn and also to manage compared to other similar platforms.

What is your favorite aspect of this product?

I like how it helps me to organize, track and accomplish all my tasks. Also I like how it empowers teams to manage projects, automate processes and to find solutions. I also like it's user friendliness. It's Price is also very reasonable

What do you dislike most about this product?

It does what it is needed,I have no dislike towards it

What recommendations would you give to someone considering this product?

It's the best project management software, and it has all tool's that you need to manage and create your project's

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Smartsheet is a project control program

Likeliness to Recommend

7 /10

What differentiates Smartsheet from other similar products?

This tool has a comparatively easy user interface. It also has the availability of Gantt plans and simple data additions and notes. Also, the design of this tool is very simple. More, Smartsheet also provides tools that can hold industry aims and other office efficiency solutions.

What is your favorite aspect of this product?

This program provides companies with an innovative way to cooperate on plans. The interface of Smartsheet is like a more powerful spreadsheet, which is easy to adapt to our team.

What do you dislike most about this product?

The program lacks a time tracking function. Due to the lack of a basic communication center, it is very laborious for us to comment and edit.

What recommendations would you give to someone considering this product?

Smartsheet is a project control software. I suggest that learn about it first then use it.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Respectful

Erick M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Smartsheet.The smartest app for project management

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

One of the smartest application for project and portfolio management is Smartsheet. It is a powerful and easy-to-use application that enables you to manage projects and tasks. It is a multipurpose program that allows you to track time which has been spent on every project, create and assign tasks. It is user-friendly, intuitive and very robust. I use it daily and it has been of great help.

What is your favorite aspect of this product?

Smartsheet supports powerful features that allow you to manage your daily activities with ease and from anywhere anytime. I like the fact that it has a friendly pricing terms which makes it affordable. It seamlessly integrates with Google Calendar, Gmail, Microsoft outlook etc which makes it an exceptional and fantastic solution for project and portfolio management.

What do you dislike most about this product?

Smartsheet is smart. Nothing to mention as a dislike about it since it comfortably meets all my requirements.

What recommendations would you give to someone considering this product?

I highly recommend Smartsheet for project and portfolio management. Anyone looking for an excellent and effective solution for project and portfolio management, i recommend Smartsheet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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